TITLE
    Super ATM 3.5: Corrupts Desktop Rebuilding (11/94)
Article ID:
Created:
Modified: 		14434
1/13/94
11/17/94
TOPIC



    After the Macintosh desktop file has been rebuilt, some Icons are generic, and some documents, which would open before, will now not open when I double click on them. If I click on a document and then "Get Info" on that document, the Get Info box tells me that the document is Type: 'Document'.

DISCUSSION


    According to Adobe, this is a problem with Super ATM 3.5 and has been fixed in later versions of Super ATM.

    Super ATM 3.5 was installed before the last desktop rebuild. Adobe is aware of the problem, and recommends the following:

    a. Reboot the Macintosh with Super ATM off (Extensions off works well for
    this)
    b. Rebuild the Desktop file
    c. Restart the Macintosh

    This can be done all in one step (if the user is quick) by rebooting, and immediately holding down the shift key, until the 'Welcome to Macintosh, Extensions Off' message is seen. Let up on the shift key, and hold down on the Command-Option keys until the message to Rebuild the Desktop dialog is displayed.

    Customers can call Adobe at 800-833-6687 for update information.


    Article Change History:
    17 Nov 1994 - Reviewed for technical accuracy.

    Support Information Services

Document Information
Product Area: Apple Software
Category: Third-Party Software
Sub Category: Adobe & Aldus

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