TITLE
    Apple Multiple Scan Displays: Read Me file (5/94)
Article ID:
Created:
Modified: 		15254
5/2/94
5/2/94
TOPIC


    This article contains the Read Me file that comes with the Apple Multiple Scan 17 Display and Apple Multiple Scan 20 Display.

DISCUSSION



    INFORMATION ABOUT YOUR APPLE MULTIPLE SCAN DISPLAY SOFTWARE
    -----------------------------------------------------------

    This document contains some important reminders and some information that is not in the user's guide.

    * To print this file, choose Print from the File menu.
    * To leave this file, choose Quit from the File menu.


    WHAT THIS SOFTWARE DOES
    -----------------------
    As described in the user's guide, you can use the software on this disk to change the resolution of your monitor, adjust the number of colors it can display, and control your monitor's energy-saving features.

    For more information about these and other features of your display, see your user's guide.


    SYSTEM REQUIREMENTS
    -------------------
    Though your monitor works with both Macintosh computers and PC-compatible computers, the software on this disk works only with Macintosh computers. You must have system software version 7.1 or later to use this Macintosh software.


    INSTALLING YOUR MULTIPLE SCAN DISPLAY SOFTWARE
    ----------------------------------------------
    Follow the instructions in the user's guide to install this software on this disk. If you upgrade your system software, you must reinstall the Multiple Scan Display software.


    TROUBLESHOOTING
    ---------------
    This section lists some potential problems and solutions.

    * AFTER CHANGING SCREEN RESOLUTION IN THE MONITORS CONTROL PANEL, I CAN'T
    MOVE A WINDOW, OR IT IS HALFWAY OFF THE SCREEN OR ALTOGETHER MISSING.

    Try one of the following:
    - Close the Monitors control panel before using any other window.
    - Quit the program you're running and then open it again.
    - Use the Monitors control panel to revert to the resolution you were
    using before making the change.
    - If you have problems with one particular program, contact the publisher
    of that program. Not all programs can take advantage of the Multiple
    Scan Display's new features.

    * THE COLORS DON'T LOOK RIGHT AFTER I CHANGE THE NUMBER OF COLORS IN THE
    MONITORS CONTROL PANEL.

    Try one of the following:
    - Quit the program you're running and start it again.
    - Use the Monitors control panel to revert to the number of colors you
    were using before making the change.

    * THE ICONS ON MY DESKTOP MOVE AFTER I CHANGE SCREEN RESOLUTION IN THE
    MONITORS CONTROL PANEL.

    Because changing resolutions affects how much you can fit on your screen,
    the display software automatically repositions the icons after you change
    the screen resolution. In most cases, it repositions them as you would
    expect. You can use the mouse to move the icons where you like.

    * I CHANGED THE KIND OF MONITOR ATTACHED TO MY COMPUTER, AND THE NEW
    MONITOR IS BLANK OR SHOWS "GARBAGE" OR "SNOW."

    Try the following:
    - Turn off the computer and detach the new monitor. Start the computer
    with no monitor attached. Turn off the computer again and reattach the
    new monitor.

    * I CAN'T SEE SOME OF THE WINDOWS IN MY PROGRAMS AFTER CHANGING THE SCREEN
    RESOLUTION IN THE MONITORS CONTROL PANEL.

    Try one of the following:

    If your program has a Windows menu, use the commands in the menu to
    "hide" each invisible window and then to show it again, using the
    commands in the Windows menu.
    - Use the Monitors control panel to revert to the resolution you were
    using before making the change.
    - Quit and reopen the application that has the missing window.

    * AFTER USING THE ENERGY SAVER CONTROL PANEL TO TURN ON THE ENERGY-SAVING
    FEATURES, ONE OR MORE OF MY MONITORS DO NOT DIM.

    Not all monitors and video cards support this feature. See the user's
    guide for more information.

    * WHEN I TRY TO USE BOTH ENERGY SAVER AND A SCREEN SAVER PROGRAM, THE
    SCREEN FREEZES.

    Turn off either the screen saver program or the Energy Saver control
    panel.

    IMPORTANT: Some programs and video cards do not yet take advantage of the
    Multiple Scan Display's new features. If you experience
    problems with your application programs or video cards, contact
    the publisher or manufacturer.


    Support Information Services

Document Information
Product Area: Monitors-Displays
Category: Multiple Scan Displays
Sub Category: Multiple Scan 17 Display; Multiple Scan 20 Display

Copyright © 2000 Apple Computer, Inc. All rights reserved.