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TITLE
Macintosh: Please Insert the Disk:... Error
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Article ID:
Created:
Modified:
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16351
9/22/94
9/18/00
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TOPIC
This article discusses possible causes for receiving the error message "Please Insert the Disk: <Hard Disk>" when shutting down.
DISCUSSION
Application Specific
The combination of QuickTime 2.x, an IDE or SCSI hard drive, and various application programs can cause the error message "Please Insert the Disk: <Hard Disk>" to appear when shutting down.
This issue occurs with versions of Virex before 5.06.
Workarounds
There are several workarounds to the issue.
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Upgrade Virex to version 5.06 or later.
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Switch from QuickTime 2.x to 1.6.2. However, this negates the advantages of using the advanced features of QuickTime 2.x.
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Place a floppy disk in the drive or mount a server before shutting down. This is the simplest solution to the problem.
Hard Drive Driver Related
You may also receive this error message if you are using an incompatible driver with the installed system software.
Workarounds
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Use Apple Drive Setup 1.0.2 or Apple HD SC Setup 7.3.2 or later to update the hard drive drivers.
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If you are using a third-party driver, contact the driver vendor for compatibility information.
Updated Apple driver software is available from the Apple Software Updates Web site at
http://www.apple.com/swupdates/
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