TITLE
    WiggleWorks: Unexpected Quits When Printing
Article ID:
Created:
Modified:
16779
11/17/94
12/3/97

TOPIC

    Customers have reported problems when printing from the WiggleWorks program. Specifically, they report Type 1 errors and the inability to successfully print the WiggleWorks graphics to Hewlett-Packard (HP) printers, and Type 1 errors when printing to an Apple Color Stylewriter 2400 and Apple Stylewriter 1200.


DISCUSSION

    Scholastic has resolved this issue for both the retail version (sold under the Apple logo), as well the "school" version sold to educators (under the Scholastic logo). The fix is in the form of an updater application. If you have the Scholastic version, you should contact Scholastic, Inc. to obtain the updater. Scholastic's web site can be found on the internet at: < http://www.scholastic.com/ >

    If you have the Apple logo'd version of WiggleWorks, you download the updater application called "WiggleWorks 1.0.2 Patch" from Apple's Software Updates web site at:
    ftp://ftp.info.apple.com/Apple.Support.Area/Apple.Software.Updates/

    Workaround:
    The following workaround has been tested on the Apple Color StyleWriter 2400 and temporarily resolves the issue until application can be patched:
      1. Before launching the WiggleWorks application, open the Chooser under the Apple Menu and select a print driver other than the Color StyleWriter 2400 (such as the ImageWriter II).
      2. Launch WiggleWorks, under File choose Page Setup. Click OK to close Page Setup.
      3. Under the Apple Menu, choose the Chooser and select the Color StyleWriter 2400. Close the Chooser, click okay at the "You have changed your current printer..." dialog box.
      4. Printing should now work fine, though ONLY for the current session.

Document Information
Product Area: Apple Software
Category: Third-Party Software
Sub Category: WiggleWorks


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