TITLE
    Color StyleWriter 1500, 2400 & 2500: Waste Ink Absorbers Full Error
Article ID:
Created:
Modified:
17045
1/23/95
6/4/99

TOPIC

    My Color StyleWriter 2400 keeps giving me an error indicating that the waste ink absorbers are full and will not allow me to print. Why am I getting this error message and how do I correct it?


DISCUSSION

    Color StyleWriter 2400
    Under normal circumstances the ink absorbers should last for approximately 80,000 sheets of paper using the black cartridge and 13,000 pages using the color cartridge. Heavily used printers may require replacement of the ink absorbers which can be ordered using part number 076-0470. In the event of a false error, and after replacement of the ink absorbers the contents of the EEPROM can be cleared using the following procedure:

    1) Make sure there is paper in the printer
    2) Install a high-performance black ink cartridge (color will not work)
    3) Open the front door of the printer
    4) Press and hold down the power button while connecting the power cord
    5) Release the power button
    6) Press the power button again and close the front door

    A test pattern prints once the EEPROM has been reset. There should be a white box on the lower right corner of the test page indicating that the contents of the EEPROM have been cleared.


    Color StyleWriter 2500
    The Color StyleWriter 2500 also exhibits the same symptoms as the Color StyleWriter 2400 printer. However, the steps for clearing the EEPROM are different from the Color StyleWriter 2400.
      1. Disconnect the power cord from the printer.
      2. Make sure the High Performance Black ink cartridge is installed and the power cord is plugged into the wall.
      3. Open front door.
      4. Press and hold down the power button while connecting the power cord to the printer, and then release the power button.
      5. Close the front door.
      6. A pattern page is printed that has a series of small boxes in the top left corner. The last box will be white, showing the EEPROM has been reset.

    Color StyleWriter 1500
      1. Disconnect the power adapter from the printer.
      2. Make sure the ink cartridge is installed and the power adapter is plugged into the wall.
      3. Press and hold down the power button while connecting the power adapter to the printer and release the power button.
      4. Press and hold the power button and until the power indicator blinks once, then release the power button. If the printer is allowed to blink more than once, the printer goes into manufacturing test mode. This mode is not for service use.
      5. A pattern page now prints and the EEPROM data is reset. The last bar on the pattern will be white, which shows that the data has been reset.
      6. Press the power button to turn off the printer and then disconnect the power adapter from the printer.

Document Information
Product Area: Printers
Category: StyleWriters
Sub Category: Color Stylewriter 2400

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