TITLE
    Intelligent Battery Recondition Software Troubleshooting (2/95)
Article ID:
Created:
Modified: 		17108
2/1/95
2/1/95
TOPIC



    When I run the Intelligent Battery Recondition application on my PowerBook 540c I get the message "Status: Please attach AC adapter." I already plugged in the AC power adapter, but the installer still will not go past this message. What could be the problem?

DISCUSSION


    The Intelligent Battery Recondition application will not run if it cannot detect any AC power. The problem you describe indicates that your PowerBook 500 Series AC power adapter may be the reason you cannot charge your battery.

    At this point, you may want to have the AC power adapter voltage checked by an authorized Apple Service Provider.

    If you have another AC adapter, try to run the Intelligent Battery Recondition application again using this AC power adapter. If the Intelligent Battery Recondition application runs without getting the same error message, you will know that the problem is with your other AC power adapter, not with your battery.


    Support Information Services

Document Information
Product Area: Computers
Category: PowerBook
Sub Category: General Topics

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