AppleCare Tech Info Library -PowerBook Modem & Telecom: Frequently Asked Questions

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PowerBook Modem & Telecom: Frequently Asked Questions

Article ID:
Created:
Modified:

18230
7/20/95
7/7/99

TOPIC

This document contains the answers to frequently asked questions (FAQ) about common PowerBook computer's modem and telecommunication issues.

This article provides information about a non-Apple product. Apple Computer, Inc. is not responsible for its content. Please contact the vendor for additional information.

The following Tech Info Library article can help you search for a particular vendor's address and phone number:

Article 17159: " Locating Vendor Information "

Questions in this document:

DISCUSSION

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http://asu.info.apple.com/

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Sending a Fax

Open whatever document you would like to fax. You can fax from within the application SimpleText, for example.
Hold down the Option key on your keyboard, and choose the command Fax from your File menu.
The Send Fax Setup dialog box will appear. Here you can enter your Station Name and Station Fax Number. Click OK when you are done.
The GlobalFax dialog will appear. Enter the number you wish to call in the Fax field, and enter the recipient's name in the To field. You can also choose a cover sheet at this window.
Once you have entered the fax number and name of the recipient, click the Send... button. Your software should image and fax the document.

Receiving a Fax

You can configure your PowerBook to receive faxes automatically. Of course, it will have to be connected to an analog phone line. To set your PowerBook up to receive faxes automatically, follow these steps:
Open the "Global Village Fax Center" under the Apple menu.
Under the Fax menu, choose Setup and Receiving.
In the Receive Fax Setup dialog box, put an X next to Receive Fax... Click OK when done.
After this, the Global Village Fax Center will answer incoming calls to receive faxes.

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Sending a Fax

Open the application from which you wish to send a fax. You can send a fax from the application SimpleText, for example.
Press and hold the Control-Shift keys while clicking on the File menu. Select Print... (or Fax...).
The Fax Sender dialog will appear. Here you can add names and phone numbers to your address book, select a cover page, or simply type a phone number in the "Fax Quick Send" field.
When your setup in Fax Sender is complete, simply click on the Send button. The Fax Sender window will vanish, and your document will be imaged and faxed.

Receiving a Fax

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Allow the computer to start up as normal. You will receive a message saying "This Macintosh may not have been shut down properly." Click "OK". Then you will receive a message that says "Incoming Fax cannot be received because internal modem could not be identified. To identify the modem open up PowerPort control panel hold down Option key and click on PowerPort text.".
Perform a Force Quit. Hold down all three of the keys Option-Command (Apple)-Esc and release them all at the same time. A dialog box will appear, either click in the Force Quit button or hit the return key on the keyboard. The computer will finish starting up and the desktop will appear.
Open the General Controls control panel and uncheck the Shut Down Warning. Close the General Controls.
Restart your computer.
This disables the warning message if the computer is again shut down improperly and will prevent the lock up with the Global Village Mercury Modem software.

Queue Temp and GlobalFax Preferences files from the GlobalFax Personal folder
GlobalFax Files and GlobalFax Personal folders
PowerPort 500 control panel

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http://asu.info.apple.com/

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Document Information
Product Area:	Communications-Networking; Peripherals
Category:	Modems & Fax Modems
Sub Category:	PowerBook Express Modem