TITLE
    Newton MessagePad: Trouble-Shooting Power Related Issues
Article ID:
Created:
Modified: 		19007
12/1/95
1/23/98
TOPIC

    This article describes some trouble-shooting techniques you can use when your Apple MessagePad will not power on.

DISCUSSION

    When your Apple MessagePad will not power on, first check your batteries. Make sure you have good batteries, typically this problem will happen after putting in fresh batteries or removing a PC-card.

    Here are some steps you can try to get the Apple MessagePad to power on. Start with step one and continue following the steps until your Apple MessagePad powers on.

    WARNING: The earlier Apple MessagePad devices (the Original MessagePad, MessagePad 100, MessagePad 110) have all data internally in SRAM, so backup your Apple MessagePad BEFORE removing all the batteries in the MessagePad.

    The MessagePad 120 has user data stored in "Flash RAM", which is persistent, and the system in SRAM which needs to have power. If you have to remove all power, you will NOT lose your data. However, you will have to reset Date & Time, and a few other minor settings.
      1. Reset the Apple MessagePad
      2. Plug the Apple MessagePad into AC power if you have the Newton Power Adaptor, then reset the unit.
      3. Remove the batteries and reset the Apple MessagePad with AC power only.
      4. Remove all power, including the backup battery, for at least 15 minutes. Then replace the batteries and repeat step one through three.

    If after following these steps, your Apple MessagePad still does not power on, you need to have your unit serviced.

    Notes:
    • Resetting is always a good thing to try first on the Apple MessagePad. It is like restarting a Macintosh computer (Newton PDA devices are always sleeping, not being shut down!).
    • When you take out the backup battery, the little screw is set into the metal plate so you will not lose it.

Document Information
Product Area: Newton
Category: Apple MessagePad
Sub Category: General Topics

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