TOPIC
I have an Apple Color OneScanner 600/27, and when I try scanning with the Dispatcher software I get an error message. The error message reads "Unable to initialize the scanner driver. Either the scanner is not turned on, connected, or already in use by another application." What is wrong?
DISCUSSION The most common cause is the Apple Color OneScanner was powered on after the Macintosh computer. Always make sure you power on the scanner before you power on your Macintosh computer, so the scanner driver loads properly. How To Determine The Scanner is Recognized Observe the extensions and control panels as the Macintosh starts up. An icon which shows a side view of a scanner should appear. This is the Apple Color OneScanner 600/27 software driver loading. If the scanner extension does not appear, reinstall the Color OneScanner software. Observe the extensions and control panels as the Macintosh starts up. If the scanner extension appears crossed out (has an X through it) the scanner is not being recognized by the SCSI chain. Use an application such as Apple System Profiler to confirm that the scanner is showing up on the chain and is set to a unique ID. Check cabling and termination if the scanner still does not show up. It should also be noted that on dual-SCSI bus computers (such as internal and external SCSI), the scanner cannot be set to an ID that is already in use on either bus. Tech Info Library Article 16473: " System 7.x: Troubleshooting Startup Problems " can help you further isolate SCSI related issues. |
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| Document Information | |
| Product Area: | Peripherals |
| Category: | Scanner Hardware |
| Sub Category: | Color OneScanner 600/27 |
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