TITLE
    LaserWriter 8.5.1: Apple LaserWriter Printer Tips
Article ID:
Created:
Modified:
20032
6/14/96
3/10/99

TOPIC

    This article contains the Apple LaserWriter Printer Tips file, which ships with the LaserWriter 8.5.1 software.


DISCUSSION

    Apple LaserWriter Printer Tips:
    This document contains information and tips for achieving the best results with your printer. When using the LaserWriter 8 driver, you should be aware of the following situations. Some happen with all LaserWriter printers, and others happen only with specific models.

    All LaserWriter Printers
    • Some printers support both US Letter and US Letter Small paper sizes. To prevent text from clipping or wrapping to the next line on different printers, use US Letter Small. To get the narrowest possible margins from your printer model, use US Letter.
    • Some printers with small amounts of memory will not print documents containing large numbers of fonts. If a document using multiple fonts does not print using the LaserWriter 8 driver, try selecting Unlimited Downloadable Fonts in the Page Setup PostScript Options dialog box and print again. Alternatively, try power-cycling the printer and printing the document again.
    • If you encounter a timeout (PostScript error -8993) when printing multiple copies of large and complex documents in the background, print the documents one at a time or select foreground printing to avoid this problem.


    Apple LaserWriter 8500 Printer:

    Obtaining Printer Supplies for the Apple LaserWriter 8500
    In the U.S., to order toner for the LaserWriter 8500 direct from Apple, call 1-800-600-7805. For your reference, the part number is M5893G/A LaserWriter 8500 Toner Cartridge

    You can obtain options from your Apple-authorized dealer. The options available are:

    M5894G/A LaserWriter 8500 A3 500-Sheet Cassette and Feeder
    M5895G/A LaserWriter 8500 A4 500-Sheet Cassette and Feeder
    M5896G/A LaserWriter 8500 Duplex Printing Unit
    M5897G/A LaserWriter 8500 Envelope Cassette


    Using Letter and A4 Paper Sizes
    If you want to alternate between printing letter and A4 short-edge-feed print jobs, be sure to specify the specific cassette you want the printer to use. If you use AutoSelect, the printer may detect Letter as A4 and A4 as Letter.


    Using Telnet
    NCSA Telnet version 2.6 or earlier is incompatible with the LaserWriter 8500 when used on a Mac OS based computer with Open Transport. Use NCSA Telnet version 2.7b2 or later.


    Using RARP or BOOTP to Set the Printer's IP Address:
    This note is applicable if you use either a RARP or BOOTP server to set the printer's IP address.

    The LaserWriter 8500 will continue to use an IP address obtained from a RARP or BOOTP server even if that server is no longer available on the network when the printer is restarted. This is true even if you use the Apple Printer Utility to set the IP address to 0.0.0.0 or to the factory default settings. You may change the IP address by modifying the printer's entry on the RARP or BOOTP server or by manually assigning a valid IP address through telnet or the Apple Printer Utility. However, if you no longer wish to use the printer with TCP/IP, you should set the TCP/IP port to OFF using the Communication Configuration panel in the Apple Printer Utility. This will prevent any IP address conflicts should the original IP address be later used on a different node on your network.


    Using RARP with Subnet Mask and Default Gateway:
    This note is applicable if you will be printing from a UNIX computer using TCP/IP and the lpr protocol.

    When the printer uses RARP to determine its IP address, it ignores any defined values for the subnet mask and default gateway. You cannot use RARP for regular IP address configuration. RARP can be used when the printer is initially configured, to set an IP address long enough to connect to the printer via telnet. Then, with telnet set the IP address, subnet mask, and default gateway.


    Printed Output is Skewed:
    If the information in your document doesn't line up with the edges of the paper as expected, it may be that the paper loaded in the cassette is not aligned with the cassette. Please remove the cassette and make sure the side-to-side adjustment is good and that the paper is squarely oriented to the cassette.


    Additional Regulatory Information:
    This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. See instructions if interference to radio or television reception is suspected.

    Responsible Party:

    I.E. & D. Department
    Apple Computer, Inc.
    1 Infinite Loop
    Cupertino, CA 95014
    Telephone: 408-974-2618 (For FCC Compliance Information Only)


    Using Centronics to Print a PostScript File:
    This note is applicable if you will be printing from an IBM PC or compatible in either DOS mode or from the Windows Operating System. When using Centronics to print a PostScript file Apple recommends that the following DOS command be present in the AUTOEXEC.BAT file on your PC system:

    mode lpt1:,,p
    or
    mode lpt1:,,b

    This will ensure that the host computer will not time-out before the print job completes.


    Using Centronics to Print a PostScript File from DOS:
    If you will be printing from an IBM PC or compatible in DOS mode make sure that there is a Ctrl-D character at the end of the file or append another job containing a Ctrl-D.


    Using NetWare 3.12 and RPRINTER mode:
    This note is applicable if you will be printing from an IBM PC or compatible in either DOS mode or from the Windows Operating System. If you will be using NetWare 3.12 with the printer in RPRINTER mode, be sure to check that NetWare banner pages are off or the print job will not print.


    Apple Color LaserWriter 12/660 PS and 12/600 PS Printers:

    Obtaining Printer Supplies for the Apple Color LaserWriter 12/660 PS and Apple Color LaserWriter 12/600 PS
    In the U.S., to order printer supplies for the Color LaserWriter 12/660 PS and Color LaserWriter 12/600 PS direct from Apple, call 1-800-600-7805. For your reference, the part numbers are listed below:

    M3755G/A Fuser Oil
    M3756G/A Black Toner Cartridge
    M3757G/A Cyan Toner Cartridge
    M3758G/A Yellow Toner Cartridge
    M3760G/A Magenta Toner Cartridge
    M3761G/A Photoconductor Replacement Kit
    M3867G/A Fuser Replacement Kit, 110v
    M3876G/A Color LaserWriter Transparencies, LTR size (50 per pack)

    For the location of the nearest Apple-authorized dealer, in the U.S. call 1-800-538-9696, extension 525.


    About the Demonstration Page and Startup Page:
    When the power is turned on, the Color LaserWriter automatically prints a startup page and a demonstration page for 8.5 x 11 paper. For legal and B5 paper sizes, only the startup page prints. You can use the Apple Printer Utility to turn off the printing of the startup and demonstration pages.


    About the Apple Color LaserWriter Status Panel :
    As described in the Color LaserWriter 12/600 PS manual, Appendix G, the status panel lights aid in indicating hardware service problems found during printer startup. If the Alert light is flashing and all the door lights are flashing, check all the printer doors; one of them is open. If the Paper Out and Paper Jam lights are blinking alternately, a hardware problem has been detected.

    To identify the problem, notice which toner lights (C, M, Y, Bk) and how many of the maintenance lights (in the area on the right-hand side of the status panel) are on, and refer to the table below. Each area listed under "Problem" represents a general circuit area for the service technician to investigate, not necessarily the exact cause of the problem.
    Toner Lights ON
    # Maintenance
    Lights ON
    Problem
    C
    0
    I/O Controller Board
    C
    1
    SIMM, Slot J11
    C
    2
    SIMM, Slot J10
    M
    2
    Hard Drive
    M
    3
    I/O Controller ROM
    Y
    0
    Fuser
    Y
    1
    Oil Pump in Fuser
    Y
    2
    Thermal Sensor in Fuser
    Y
    3
    Paper Feed Unit
    Bk
    0
    DC Controller
    Bk
    1
    Power Supply
    Bk
    2
    Toner Carousel
    Bk
    3
    Laser/Scanner Circuit
    M & Bk
    0
    Main Motor
    M & Bk
    1
    Drun Motor
    M & Bk
    2
    Laser/Scanner
    C & Bk
    0
    Controller Fan
    C & Bk
    1
    Fuser Fan
    C & Bk
    2
    Main Fan

    If you have an external SCSI hard disk drive attached but do not turn it on before you turn on the printer's power, the printer may indicate a hardware failure. To correct the problem, turn the hard disk drive on and restart the printer.


    Obtaining the Best Results for Business Graphics:
    To obtain the best results for business graphics, colors should be 100% saturated. For example, to print pure yellow, define yellow as 100% red and 100% green without any blue. Then print your document, making sure to select the Color/Grayscale option in the Print Options dialog.


    Printing on Legal-Size Paper :
    In the standard memory configuration, the Color LaserWriter PS uses a higher compression technique for legal-size paper using only the cyan, magenta, and yellow colors. As a result of this compression technique, very complex pages may show missing pixels in fine lines or small text, "jaggies" (edges with low-resolution appearance), and color changes. To improve the image quality of such pages, you can increase the printer's memory to 16 MB or more. With at least 16 MB of printer memory, the Color LaserWriter can achieve the same quality with legal-size pages as with letter and A4 sizes using all four colors (cyan, magenta, yellow, and black.)


    Printing Images on the Color LaserWriter 12/600 PS and 12/660 PS Printers:
    The Color LaserWriter printer's highest resolution for printing images is 150 x 150 dpi. No gain in image quality is achieved if higher resolution images are used. All other types of documents print at 600 x 600 dpi.


    Avoiding Hue Shifts When Printing to File:
    When you save an image in an Encapsulated PostScript (EPS) file all the PostScript settings relating to the original output device in effect are saved along with the image data. When the image is printed later, the settings that were in effect may cause major hue shifts. To prevent these hue shifts save the image in TIFF format instead of EPS.


    The Density Control Panel:
    The Color LaserWriter has been adjusted at the factory to produce the best possible image quality. However, small variations exist among different printers. To make subtle changes to image quality, you can use the Density Control Panel on the back of the printer. NOTE: If changing the settings produces inferior image quality, return to the factory settings by following these steps: Select each color using the Color Select button, then press the - or + button to move the indicator light to the center position. When the indicator is in the center, press Enter to make the setting permanent. Repeat this procedure for all four colors.


    Setting Your ColorSync System Profile for Best Printing Results:
    Before using ColorSync color matching to print to the Color LaserWriter printer, set the ColorSync System Profile for the monitor connected to your system. To do this, open Control Panels in the System Folder and double-click ColorSync System Profile.

    Make sure the following settings are selected:
    • Set the profile for the monitor connected to your system. For the best color match when printing, select the "page-white" or "D50" system profile for your type of monitor if one is available.
    • For the best visual match between the colors on your monitor and printed colors, select the Page-White Gamma option in the Monitors control panel. To select a gamma option, open the Monitors control panel, then hold down the Option key while you click the Options button. In the Options window, click the Use Special Gamma checkbox to put an X in it. Then choose Page-White Gamma from the list.
    • On a multiscan monitor, make sure that the color temperature, or intensity, is set to 9300K (the default setting). See the monitor manual for instructions. If the Page-White Gamma option is selected with a color temperature other than 9300K, your monitor colors could look too red or too blue compared to printed colors.



    Apple LaserWriter 12/640 PS Printer:

    Obtaining Printer Supplies for the Apple LaserWriter 12/640 PS

    In the U.S., to order printer supplies for the LaserWriter 12/640 PS direct from Apple, call 1-800-600-7805. For your reference, the part numbers are listed below:

    M4683G/A LaserWriter 12/640 PS Toner Cartridge
    M4682G/A LaserWriter 12/640 PS 500-Sheet Cassette and Feeder
    M4680G/A LaserWriter 12/640 PS Envelope Cassette
    M4697G/A LaserWriter 12/640 PS Duplex Printing Unit
    M4698G/A LaserWriter 12/640 PS Face-Up Output Tray

    For the location of the nearest Apple-authorized dealer, in the U.S. call 1-800-538-9696, extension 525.


    Printer Memory Requirements:
    The printer comes with 4 megabytes (MB) of memory. If you will be using PhotoGrade or the optional duplex printing unit, you will need to add memory. See below for the printer's memory requirements for the possible configurations. The printer uses SIMMs that can be purchased from many electronics and computer outlets. See "RAM upgrade specifications" in Appendix D of your user's manual for more information.

    Total memory requirements for the possible configurations that require additional memory are:

    PhotoGrade - 12 MB
    Duplex Printing Unit - 12 MB
    PhotoGrade and Duplex Printing Unit for all paper sizes except legal - 20 MB
    PhotoGrade and Duplex Printing Unit for all paper sizes - 24 MB


    Using PhotoGrade and the Duplex Printing Unit:
    If your printer has at least 12 MB of memory but less than 24 MB, you cannot always use PhotoGrade and the duplex printing unit at the same time (see "Printer Memory Requirements" above). If you select two-sided printing with PhotoGrade, and PhotoGrade cannot be used at the same time, two-sided printing will override PhotoGrade.


    About the Duplex Printing Unit and the Multipurpose Tray:
    The LaserWriter 12/640 PS does not allow the multipurpose tray to be used with the duplex printing unit. The Print dialog allows you to switch between the multipurpose tray and two-sided printing. If you have the multipurpose tray selected, two-sided printing is disabled. If you want to use two-sided printing, select a tray other than the multipurpose tray, then make your two-sided printing selection. Similarly, if you have two-sided printing selected, you must deselect it before the user interface allows you to select the multipurpose tray.


    About Duplex Printing and Multiple Copies:
    With certain applications, such as Microsoft Word 6.0, if you use LaserWriter 8 to print more than one copy of an odd page document with duplex printing, you will see that the first page of the second copy will be printed on the back side of the last page of the first copy. To correct this, turn off the application's Collate Copies box.


    About Paper Jams and the Multipurpose Tray:
    If you are printing from the multipurpose tray and your printer jams, check that you are specifying the correct paper size in your page setup. The printer may jam if you select the multipurpose tray and have the wrong size paper in the multipurpose tray for the job that you are printing.

    When loading or printing from the multipurpose tray on the LaserWriter 8500, leave the access door open to avoid paper misfeeds. This door acts as an extension of the tray and should be left in an open position if paper is present.


    Using the Envelope Feeder:
    By default, the multipurpose tray takes priority over the envelope feeder. However, if the multipurpose tray is set to the same paper size as the envelope feeder, the printer will pull the paper from the multipurpose tray instead of the envelope feeder.

    Use one of these methods to have the printer use the envelope feeder as the paper source:
      1. Pick the envelope tray as the paper source in the Print dialog. The envelope tray is identified as "Envelope Feeder"
      2. Set the multipurpose tray to a size other than the desired envelope size using the Apple Printer Utility.
      3. Make "Cassette (Optional)" Installed and Preferred by clicking on the printer's icon and then selecting Change Setup from the Printing menu.


    About Print Density:
    Most LaserWriters support a feature called print density which allows you to change the amount of toner used during printing. The effect of changing print density shows most clearly on graphics prints. With the LaserWriter 12/640 PS the print density range is so narrow that the effect of changing print density may not be visible.


    LaserWriter 16/600 PS :
    If Tray Switching is turned on and you have an optional 500-sheet feeder that contains the same size paper as the 250-sheet feeder, use the 500-sheet feeder as the preferred paper source for optimal printing performance. See the manual that came with your printer for instructions on selecting the 500-sheet feeder as the preferred paper source.


    LaserWriter Pro 810 :
    With some graphics programs, bitmapped graphics printed with the Precision Bitmap Alignment option in the Page Setup PostScript Options dialog box will be reduced in size by 25%.


    LaserWriter Pro 600 and 630 :
    • When you print envelopes from the optional envelope feeder, you cannot use Auto Select as the Paper Source (in the Print dialog box).
    • When you print at a resolution of 600 dots per inch (dpi), bitmapped images may appear with lines across the image. When bitmapped images are printed at 300 dpi, lines across the image do not appear.


    LaserWriter II NT and II NTX :
    • If you select both the Smooth Graphics and the Invert Image options in the Page Setup PostScript Options dialog box, a PostScript error results.
    • Do not use the B5 tray to print envelopes on a LaserWriter II NT. Use the letter tray instead.


    LaserWriter IIg and IIf :
    • When you select paper sources from the First Page From and Remaining From pop-up menus in the Print dialog box, selecting Manual Feed for either source sets the driver to print the first page from the manual feed tray.
    • The US Legal paper size has been changed on some LaserWriter IIf/IIg printers to be more compatible with other Apple LaserWriter printers. To prevent text from clipping or wrapping to the next line on different printers, use US Legal Small. To get the narrowest possible margins from your printer model, use US Legal.
    • Some form-printing application programs cannot print forms using the Layout settings in the Layout dialog box.

    Note: The software discussed above can be downloaded from the following URL:
    http://asu.info.apple.com/swupdates.nsf/artnum/n10466 )

Document Information
Product Area: Apple Software; Printers
Category: Printer Software
Sub Category: LaserWriter

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