TOPIC
This article contains questions and answers concerning Network Assistant's Control Window behavior.
DISCUSSION Question: Should the user be getting a full screen view when trying to control a single workstation from the multiple view observation window, or is documentation incorrect? Answer: The screen you will be controlling will fill the 640 x 480 "observing" window, not the whole screen unless your administrator's station has only a 640 x 480 screen. Here, the manual is correct. Question: When you can see a partial desktop is there a way to scroll around to observe or control the entire desktop? Answer: No. The Network Administrator Toolkit (ANAT) Read Me says that if you view a workstation with a smaller monitor, you will see only part of the shared screen. Also, if you share, control or observe a workstation that has a larger display (or bit depth greater than the administrator display) then you will see only part of the shared display. This can be an issue in that you may not see the Hard Disk of the remote Macintosh. A possible workaround would be to type the name of the hard disk and use the Finders "open" command. This may allow you to see the contents of the window if the window is not off the viewable display. Question: Can I use other applications on my computer while I am controlling another computer? Answer: No. The documentation states in Section 3 page 84, "You cannot use other applications on your workstation while using the control feature." Question: What are the requirements for the administrators workstation monitor? Answer: If you share, control or observe a workstation, the administrators workstation monitor should have an equal or higher resolution than the remote workstation. Question: Are there any restrictions for the workstation monitor? Answer: You cannot observe, control or share a display that is displaying millions of colors. If the colors on the workstation monitor are set to millions, you can use the "Change System Settings" feature to adjust colors below millions. |
Document Information | |
Product Area: | Apple Software |
Category: | Apple Network Administrator Toolkit |
Sub Category: | General Topics |
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