TITLE
    LaserWriter 12/640 PS: Paper Jam Light Remains On
Article ID:
Created:
Modified:
20261
8/6/96
1/26/98

TOPIC

    I had a paper jam in my LaserWriter 12/640 PS printer, however, after clearing the jam by following instructions in the manual, the jam light remains on. What is wrong?


DISCUSSION

    Check the following two places again because it is easy to miss jammed paper in these locations.
    • Look carefully in the duplexer by removing the duplex tray and pivoting the vertical duplexer portion away, then look in the lower rear portion (removing the 250 cassette will also help in improving visibility).
    • Remove the black diverter (it has two white clothes pin type clips on it) and look into the exit of the fuser region (WARNING: it may be hot in this region) for a potential accordion style paper jam. After removing the jammed paper from the fuser region, put the black diverter back into position with the two white clothes pin type clips.


Document Information
Product Area: Printers
Category: LaserWriters
Sub Category: LaserWriter 12/640 PS

Copyright © 2000 Apple Computer, Inc. All rights reserved.