TITLE
    Macintosh Performa: Can't record while using GV Modem (1/97)
Article ID:
Created:
Modified: 		20780
1/8/97
1/8/97
TOPIC


    I have a Macintosh Performa 5200 and I am using the Global Village Gold IIv modem. When I am online and the modem is in use, I cannot record any kind of sound. When I try using the Sound control panel, I get an error stating that "The sound input device is already in use and cannot be used for recording." If I use SimpleText to record the sound, I get a slightly different error: SimpleText cannot record at this moment. Another application may be using the Sound input."

    What should I do?

DISCUSSION



    If you are using a Macintosh Performa 5200, 6200, 5300, 6300, 5260, or 6320 series computer and either a Platinum V or Gold IIv modem, you may experience the problem you described.

    The Global Village Toolbox, in order to route sound from the modem through the internal speakers, needs to use the sound hardware. Therefore, sound input is disabled.

    If you need to use your microphone while simultaneously online, you need to disable the Global Village Toolbox. You can do this using the Extensions Manager control panel, then restart your computer.

    Having the Global Village Toolbox disabled should not affect the performance of your data connections using either the Gold IIv or Platinum V modem.

    IMPORTANT:
    In order to use the fax capabilities of your modem, you need to enable the Global Village Toolbox.


    This article appeared in the 8 January 1997 issue of the Information Alley.



Document Information
Product Area: Computers
Category: Power Macintosh
Sub Category: Macintosh Performa 5300
Keywords: kalley

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