TITLE
    Apple Scanner Dispatcher Software: Virtual Memory Issue
Article ID:
Created:
Modified:
21123
3/15/97
5/23/00

TOPIC

    This article describes an issue with the Apple Color OneScanner Dispatcher software where a type 1 error is generated during a prescan with virtual memory turned on.


DISCUSSION

    The behavior you describe may also occur with HyperScan and Ofoto scanner software. Further, the behavior is not limited to the Apple Color OneScanner; it may occur with other Apple scanners as well like the Apple ColorOne 600/27. In all cases, the solution is the same.

    There is a new version of the Scanner extension that addresses this issue. Its name is Dispatcher-Ofoto Drvr 4.2, and it has been posted to Apple Software Update locations. With the new extension, you will be able to use Dispatcher without having to turn off virtual memory. Also, if you have virtual memory on, this issue will occur with any Mac OS you use until you upgrade to the new extension.

    The new extension may be used with the following scanner software:
    • Dispatcher software version 2.0 (or newer)
    • HyperScan
    • Ofoto 2.0.1 (or newer)
    Note : The Apple Color OneScanner Dispatcher software and installer is now version 2.1, which includes the new Scanner Extension.

    This article can help you locate the software update mentioned here:

Document Information
Product Area: Peripherals
Category: Scanner Software
Sub Category: OneScanner Dispatcher

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