TITLE
    LaserWriter 12/640 PS: Automatic Tray Switching
Article ID:
Created:
Modified: 		21170
4/16/97
1/11/01
TOPIC

    We have a LaserWriter 12/640 equipped with the optional 500 sheet cassette and have set that cassette as the "Installed and Preferred" tray. We have configured the printer for auto tray switching via the Apple Printer Utility, and are using LaserWriter 8.4.2.

    The problem is when the 500-sheet cassette runs out of paper, the printer DOES NOT auto tray switch but instead we receive an "out of paper" error message. We are using the same paper size in all the cassettes so why is tray switching not working?

DISCUSSION

    Starting with LaserWriter 8.4, behavior of auto tray switching changed where control of it resides with the LaserWriter 8 driver and not with the printers' settings. To clarify further, there are two settings in the Error Handling pane of the Print dialog:

    Switch to another cassette with same paper size
    If "Switch to another cassette with same paper size" is selected, then auto tray switching will be ENABLED REGARDLESS of the trayswitch setting in the printer (made through the Apple Printer Utility).

    Display alert
    If "Display alert" is selected, then auto tray switching will be DISABLED REGARDLESS of the tray switch setting in the printer (made through the Apple Printer Utility).

    To resolve the problem reported by the customer, make sure they have selected "Switch to another cassette with same paper size" chosen in the Error Handling pane.

    This behavior is present in LaserWriter 8.4, 8.4.1, and 8.4.2.

Document Information
Product Area: Printers
Category: LaserWriters
Sub Category: LaserWriter 12/640 PS

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