TITLE
    PowerBook 3400: Reset Power Manager & Claris Organizer (6/97)
Article ID:
Created:
Modified:
21219
4/29/97
6/18/97

TOPIC

    I just reset the Power Manager on my PowerBook 3400, and when I restarted it locked up after drawing the desktop, menu bar, and other icons. I can move the mouse, but cannot click on anything. What is wrong?


DISCUSSION

    This behavior is caused by a conflict between the clock in your PowerBook and an extension associated with Claris Organizer software.

    Interruption of backup battery power can cause the clock to be reset, setting the year to 1904. If you have installed Claris Organizer (which comes with the PowerBook 3400), part of the installation includes an extension named Instant Organizer. As the computer starts up, the Instant Organizer extension attempts to reconcile your appointments with the "current date" of 1904. This results in the behavior you describe.

    To resolve this, force quit by simultaneously pressing the command-option-escape keys when the described behavior happens. The PowerBook will then continue starting up to the Finder. Once the startup process is complete, reset the clock to the correct time and date; the computer will start up normally.

    NOTE: If you force quit Instant Organizer, you must restart the computer before trying to use it or before launching Claris Organizer.


    This article was published in the 30 April 1997 "Information Alley".

Document Information
Product Area: Computers
Category: PowerBook
Sub Category: PowerBook 3000 Series

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