TITLE
    At Ease 4.x, 5.x: Printer Issue
Article ID:
Created:
Modified: 		22177
5/20/98
2/16/99
TOPIC

    We're running an At Ease network and when we try to print we get an error saying there is no printer selected in the Chooser. Can you help?

DISCUSSION

    At Ease remembers which printer is the default printer at the login screen so it can restore that printer when a user logs out. This includes the "no printer" case. Because a Finder user is still considered a user by At Ease, when you log out of a Finder WG, the printer is restored to no printer.

    First of all, be sure that the printer is a LaserWriter 8-compliant printer (most PostScript printers are). Apple is not responsible for third-party printers that take advantage of the LaserWriter 8 driver.

    The way to change the default printer is as follows:

      1. From the At Ease login screen, hold down the Command and Shift keys, and press the Esc key. You will be asked for an administrator password. Enter your password and you will be taken to the full Finder.
      2. Disable the At Ease Startup extension (using the Extensions Manager) and restart; this will turn At Ease off.
      3. Use the Chooser under the Apple menu to select the printer you want to be the default printer.
      4. Go back into the Extensions Manager and enable the At Ease Startup extension and restart the computer.

    If this does not work, then you may need to trash the Printing Preferences while started with the At Ease Startup extension off (during step 3 above).

    If it still does not work, then perform a clean installation of the system software. Run through the Mac OS Setup Assistant and be sure to set up a printer when asked to do so. Then install ANAT (At Ease). Then restart into At Ease and try to print.

Document Information
Product Area: Apple Software; Communications-Networking
Category: AppleShare
Sub Category: General Topics

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