TITLE
    Mac OS 7.6.1: Apple Video Player And Muted Audio (6/97)
Article ID:
Created:
Modified:
24049
6/16/97
6/16/97

TOPIC

    After I installed Mac OS 7.6.1 the sound in Apple Video Player 1.6 was muted. What caused this and how can I fix it?


DISCUSSION

    Apple is aware that Apple Video Player 1.6 becomes muted after installing Mac OS 7.6.1. This also happens with version 1.4 of Apple Video Player. It will be corrected in a future release, and posted to Apple Software Update sites.

    To correct the situation, follow these steps:
      1. Quit Apple Video Player.
      2. Open the Monitors & Sound control panel (or the Sound Control Panel).
      3. Select Mute.
      4. Deselect Mute.
      5. Close the control panel.
      6. Launch Apple Video Player.
    The software should now function normally.

    Another workaround is to use Apple Video Player 1.4.2 which does not exhibit this behavior.

Document Information
Product Area: Mac OS System Software
Category: Mac OS 7.6
Sub Category: General Topics

Copyright © 2000 Apple Computer, Inc. All rights reserved.