TITLE
    PC Compatibility Card (166MHz Pentium): Video "Static"
Article ID:
Created:
Modified:
24193
10/22/97
10/23/97

TOPIC

    I have a Power Macintosh system with a PC Compatibility card in it. When running Windows 95 or DOS, I experience video corruption ("static"). In parts of the screen, some of the pixels flicker on and off. Also, when moving the mouse, video artifacts are left over the area the mouse has just travelled.

    The problem does not occur in the Macintosh environment.


DISCUSSION

    Apple has identified an issue with the video DRAM chips used on some Pentium 166MHz PC Compatibility Cards and has corrected this in manufacturing and in service.

    Identification
      1. System exhibits random video corruption on the screen, as described above.
      2. Video DRAM chips at locations U7, U8, U16, and/or U17 on the card (above the PCI bus connector) are marked with the numbers 424260.

    Solution
    Customers who experience this issue should have their PC Compatibility Card replaced under the Apple One-Year Limited Warranty.

Document Information
Product Area: Computers
Category: DOS Compatible
Sub Category: PC Compatibility Cards
Keywords: hts, kwindows

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