TITLE
    Mac OS 8: Cannot Launch Apple Video Player or FM Radio
Article ID:
Created:
Modified: 		24462
4/23/98
4/23/98
TOPIC

    I have Macintosh with the Apple TV/Video system. I just upgraded to Mac OS 8.x and now when I try to launch either Apple Video Player or Apple FM Radio, it tells me I need to proper version of these applications or that the Video Startup extension did not load. What is wrong?

DISCUSSION

    Background

    Prior to Mac OS 8, the Apple Video Player and the Apple FM Radio programs were stored in the "Apple Extras Folder" which is at the root level of the hard drive. However, Mac OS 8 installs both of those applications in the "Applications" folder (also at the root level of the hard drive). Either way, there are aliases to those programs stored in the "Apple Menu Items" folder (which resides in the System Folder) and that is how they are displayed under the Apple Menu.

    How The Situation Can Occur

    If you have a version of the Mac OS prior to 8.0, and then you install Mac OS 8.x on top of that, the Mac OS 8.x Installer will add the updated FM Radio and Apple Video Player applications, but it may not update those aliases in the Apple Menu Items. So, after installing Mac OS 8.x, you will have the older versions of those applications in the "Apple Extras" folder and you will have the new Mac OS 8.x compatible versions of those applications in the "Applications" folder. However, since the aliases under the Apple Menu are pointing to the old versions of those programs, it tries to launch those and you get the error messages.

    Solution

    To resolve this issue, perform the following steps:
      1. Open the Apple Menu Items folder (located in the System Folder).
      2. Drag the "Apple Video Player" and "Apple FM Radio" aliases to the Trash.
      3. Open the Applications folder (root level of the hard drive).
      4. Make aliases for the Apple FM Radio program and the Apple Video Player.
      5. Drag those new aliases to the Apple Menu Items folder.
    At this point you should be able to launch both applications from the Apple Menu.

    Please note that the Mac OS 8.1 Installer will not install the updated versions of these applications if the older versions are not already installed. For more on this issue, please see the following Tech Info Library article:

    Article 22141: " Mac OS 8.1: FM Radio Installation Issues & Version Error "

    For information on what versions of Apple Video Player and FM Radio are installed by the various different versions of the OS, please see the following Tech Info Library article:

    Article 30342: " Apple TV/Video System: Not Recognizing The TV Tuner "

Document Information
Product Area: Mac OS System Software
Category: Mac OS 8.0
Sub Category: General Topics

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