This article contains frequently asked questions (FAQ) regarding AppleShare IP 6.0 in general, with answers to those questions.

1. What is AppleShare IP 6.0?
2. Do I have to upgrade to AppleShare IP 6.0?
3. What does the AppleShare IP 6.0 license agreement mean?
4. Can I install AppleShare IP 6.0 on a MacOS clone computer?
5. Can I install AppleShare IP 6.0 on a Macintosh 603 PowerPC computer?
6. When I want to change my Open Transport control panel settings, the server will hang.Why is that?
7. Is there a hard-coded limitation in Web & File Admin (or the Registry?) which limits a UG file to having a maximum of 10,000 users?
8. Is this more of a practical limitation by not recommending people to have more than 4000 users since it slows down Web & File Admin's screen updates, and so forth?
9. On my AppleShare Web & File Server computer, if I restart using another disk with a different system folder with Personal File Sharing Enabled, I lose all my sharepoints and access information. Why?
10. Importing a Users & Groups list sometimes brings up a prompt to select an application that can read the file. What do I do?
11. What does the high peformance mode available in AppleShare IP 6.0 do for me?
12. Can I use the high performance mode for AppleTalk clients?
13. I saw the AppleShare MMgr Init on the AppleShare IP 6.0 CD. Can I install it on my AppleShare IP 5.0 server as well?
14. Can I have Virtual Memory turned ON on my AppleShare IP server?

Question 1: What is AppleShare IP 6.0?

Answer : AppleShare IP 6.0 is a complete set of LAN and Internet services--including everything you need to set up Web, File, Mail, and Print servers, as well as FTP. New for version 6, AppleShare IP now provides built-in support for Windows file sharing and the AppleShare IP Mail Server now supports the Internet standard IMAPv4 protocol. Support for these open standards means that AppleShare IP is fully compatible with Macintosh and Windows clients. A single administration console makes it simple to manage AppleShare users, groups, passwords and security, retaining the hallmark ease of use which makes AppleShare IP the easiest server operating system available.

AppleShare IP 6.0 provides support for any Apple Power Macintosh computer or Macintosh Server with a PowerPC(TM) G3, 604e, 604, 603e 6500 series, or 601 microprocessor. It is compatible with Mac OS 8.1.

Question 2 : Do I have to upgrade to AppleShare IP 6.0?

Answer : No. Earlier versions of AppleShare can continue to be used, but AppleShare IP 6.0 brings performance enhancements, improved scalability and many new features such as native support for Windows clients. We expect most customers running AppleShare 4.x and AppleShare IP 5.0 will be interested in upgrading to acquire the new accessability offered by AppleShare IP 6.0.

Question 3 : What does the AppleShare IP 6.0 license agreement mean?

Answer : The license specifies the terms and conditions under which the AppleShare IP 6.0 software may be used. The license agreement allows the customer to split the software into three pieces and install them on separate systems. Ideally, for the best performance, the File/Web, Mail, and Print services should be installed on separate systems. The license does not allow multiple copies of a single server to be installed on multiple computers.

The number of computers that may interact with the Server Software is specified by the Serial Number Card packaged with the Apple Software.

Note : The actual number of simultaneous connections is dependent upon system software, hardware, and server usage.

Question 4 : Can I install AppleShare IP 6.0 on a MacOS clone computer?

Answer : No. AppleShare IP 6.0 was not tested for compatibility with Mac OS clone computers. If you were to install AppleShare IP 6.0 on a Mac OS clone and problems were to occur, contact the clone manufacturer for support.

Question 5 : Can I install AppleShare IP 6.0 on a Macintosh 603 PowerPC computer?

Answer : You can install AppleShare IP 6.0 on a 603e 6500 series computer.

Question 6 : When I want to change my Open Transport control panel settings, the server will hang.Why is that?

Answer : As noted in the AppleShare IP 6.0 documentation, OpenTransport settings should not be changed while any of the AppleShare IP services are running. It will result in a server hang condition and you will have to restart your server hardware. In order to change you your networking configuration in OpenTransport, quit all of the AppleShare IP services, make the necessary changes to OpenTransport, and restart your AppleShare IP services.

Question 7 : Is there a hard-coded limitation in Web & File Admin (or the Registry?) which limits a UG file to having a maximum of 10,000 users?

Answer : No. However, having a large amount of Users may cause the Admin application to run out of memory.

Question 8 : Is this more of a practical limitation by not recommending people to have more than 4000 users since it slows down Web & File Admin's screen updates, and so forth?

Answer : Yes, this is correct. It is a practical limitation. In fact, people can exceed 4096 but performance could degrade above this number. You can exceed 4096 users but you may suffer from performance issues at larger numbers.

Question 9 : On my AppleShare Web & File Server computer, if I restart using another disk with a different system folder with Personal File Sharing Enabled, I lose all my sharepoints and access information. Why?

Answer : Personal File Sharing and AppleShare use different formats for the AppleShare pdf file that stores privileges, so one will overwrite the other. To avoid having to recreate sharing information, do not start up your server using a disk that has Personal File Sharing Enabled, and do not enable Personal File Sharing after starting your server from any disk.

Question 10 : Importing a Users & Groups list sometimes brings up a prompt to select an application that can read the file. What do I do?

Answer : A file type translator program on your computer may bring up this prompt. If this occurs, select Open Doc as application that can read the file.

Question 11 : What does the high peformance mode available in AppleShare IP 6.0 do for me?

Answer : AppleShare IP 6.0 Web & File Server, upon first launch, checks how much random access memory (RAM) is available. If there is 12 MB of RAM available, the Web & File Server will start in this high performance mode. This mode works for AFP over IP and TCP/IP client access. It will take an additional 3MB of RAM to run in this mode. Benefits provided are: greater performance, scalability through an increased number of internal buffers, larger buffer sizes, a maximum concurrent limit for file services of 500, and a maximum concurrent limit for web server requests of 150.

It is highly recommended that customers utilizing this feature have AppleShare IP 6.0 running on a Power Macintosh G3 computer with minimum of 128MB RAM.

Question 12 : Can I use the high performance mode for AppleTalk clients?

Answer : No. Maximum number of clients that can connect via AppleTalk is still set at 250. The rest of the clients have to connect via TCP/IP to reach the 500 limit.

Question 13 : I saw the AppleShare MMgr Init on the AppleShare IP 6.0 CD. Can I install it on my AppleShare IP 5.0 server as well?

Answer : The AppleShare MMgr Init can be installed in the System folders of AppleShare IP 5.0.3 and 6.0 servers. The Init will install but not load if you are running a previous of AppleShare IP 5.0.x. The Init fixes a condition where the AppleShare IP server may stop responding. This Init is also available on the Apple Support web site's Apple Software Updates section.

Question 14 : Can I have Virtual Memory turned ON on my AppleShare IP server?

Answer : Yes. It is only recommended for AppleShare IP servers that have 32MB RAM, are running a light load of connected and active clients. Install additional memory if the server load gets heavier. A server with 64MB RAM or greater should not need Virtual Memory turned ON.