TITLE
    Mac OS 8.5: Running Adobe Acrobat Exchange 3.01
Article ID:
Created:
Modified: 		24674
10/16/98
4/10/00
TOPIC

    I recently upgraded my Macintosh to Mac OS 8.5. I am now having difficulty with Adobe Acrobat Exchange 3.01. Can you help?

DISCUSSION

    Apple and Adobe Systems are aware of a potential issue where Acrobat Exhange 3.01 will not run under Mac OS 8.5. Adobe Systems plans to fix this in the next major release of Adobe Acrobat(TM). The cause of this crash is related to three plug-ins that are installed by default with Adobe Acrobat. Here is how to work around the issue:

    If You Already Have Adobe Acrobat Installed
    Remove these three files from the Adobe Acrobat 3.0:Plug-Ins folder:
    • ImportPI
    • OCR
    • ScanPI

    If You Are To Install Adobe Acrobat Under Mac OS 8.5
    Do not install using the default Easy Install. Instead, select Custom Install and select Acrobat Exhange(TM), Acrobat Catalog(TM), and Acrobat Distiller(TM). Do not include Acrobat Capture(TM) for installation.

Document Information
Product Area: Mac OS System Software
Category: Mac OS 8.5
Sub Category: Troubleshooting

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