TITLE
    Novell Groupwise: GIF Attachments May Hang Transfers
Article ID:
Created:
Modified:
24717
11/16/98
11/16/98

TOPIC

    Users of Novell Groupwise Client 5.2 and 5.22 software for Macintosh have reported that transfers may fail if attachments include certain GIF files.


DISCUSSION

    Novell Groupwise Client for Macintosh transfers may fail if attachments include certain GIF files. Not all GIF files will cause failure, and Groupwise Client on other platforms (such as Windows systems) apparently do not experience the difficulty. This problem so far has been reproduced on Mac OS 8.1 with Novell Groupwise Client for Macintosh versions 5.2 and 5.22 only, but probably would occur when other hardware platforms with other OS releases are used.

    Comment: There have been various iterations of the GIF file formats. The problem seems to occur with a subset of GIF files that show a default document icon type on Mac OS (blank page with corner turned down), even though Macintosh applications other than Groupwise have no difficulty loading, editing, recognizing, or viewing these GIF files.

    This behavior is confirmed when using IPX protocols for the Macintosh client. The problem occurs even with Netware Client for Macintosh v 5.11 with update mclupd4.bin applied (this update is the required revision level for this Novell software product and Mac OS 7.6 or higher).

    This is not an Apple issue, and customers experiencing the problem should contact Novell about possible patches or updates to the Macintosh Groupwise client software.

    This article provides information about a non-Apple product. Apple Computer, Inc. is not responsible for its content. Please contact the vendor for additional information.

    The following Tech Info Library article can help you search for a particular vendor's address and phone number:

    Article 17159: " Locating Vendor Information "

Document Information
Product Area: Communications-Networking
Category: Novell
Sub Category: General Topics

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