TITLE
    Apple Modem Update: Read Me
Article ID:
Created:
Modified:
24772
1/11/99
4/7/00

TOPIC

    Apple Modem Update, version 1.3, was released on December 23, 1998. It requires the internal modem that came with the PowerBook G3 or iMac computer. This software consists of a self-mounting Disk Copy compressed image (.smi) file. Download this software to your hard drive and then double-click it to use it. You do not need Disk Copy to access .smi files. The software can be downloaded from:

    http://asu.info.apple.com/swupdates.nsf/artnum/n11196


DISCUSSION

    Important Information About the Apple Modem Updater

    This updater supports the internal modem which came with your PowerBook G3 Series or iMac computer.

    Your existing modem was originally shipped with the latest firmware available, however, 56K modems are still in their infancy and will be undergoing changes over the next several months. If your modem supports only the K56flex protocol (shipping in the first PowerBook G3 Series computers) or if you are experiencing unreliable connections on your V.90 internal modem, Apple recommends that you upgrade your modem firmware. The Apple Modem Updater installs the latest Rockwell firmware, based on version 2.2.

    Updating Your Modem

    Before updating your modem, make sure the modem and modem port are not in use. Turn Fax Answering off and log off any open Internet/modem connections. (Disconnecting the phone line will also work.)

    IMPORTANT Do not cancel the installation process once you start updating. This modem updater takes approximately five minutes to complete.

    To update your modem firmware:
    1. Double click on the icon Apple Modem Updater.
    2. Click Start. Status messages appear as the updater locates the modem and checks for the current firmware version and type of modem.
    3. Click Done when the update is complete.
    You do not need to restart your computer after updating the modem firmware.
    4. If you already installed a V.34 modem script, open the Modem control panel and select:
    -- PowerBook G3 Internal 56K (for PowerBook G3 Series users)
    -- iMac Internal 56K (for iMac users)
    Note: This script forces the V.90 modem to connect at V.34 speeds and was necessary if you had problems connecting in V.90 mode.

    If you experience a problem with the Apple Modem Updater, shut down your computer. This resets the modem. Then update the modem firmware again. Restarting the computer will not work; it must be shut down to reset the modem.

    If V.90 connection reliability issues still exist after updating the modem, reselect the V.34 modem script.

    If the problem still exists, see Apple's support web site ( http://www.apple.com/support/ ) for up-to-date information on the Apple Modem Updater.

    Future Modem Firmware Updates

    New firmware updates may continue to be released for 56K modems until the technology stabilises. For more information on V.90 modem upgrade information, see Apple's support web site: http://www.apple.com/support


    (c)1998 Apple Computer. Inc. All rights reserved.
    Apple, the Apple logo, Mac, Macintosh, iMac and PowerBook are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. K56flex(TM) is a trademark of Lucent Technologies Inc. and Rockwell International Corp. All other product names are trademarks or registered trademarks of their respective holders. Mention of non-Apple products is for informational purposes and constitutes neither an endorsement nor a recommendation. Apple assumes no responsibility with regard to the selection, performance, or use of these products.


    See also, the following Tech Info Library article:

    Article 24773: " Modem Updater: Revised Read Me "


Document Information
Product Area: Apple General Information
Category: Apple On Line Resources
Sub Category: Apple SW Updates

Copyright © 2000 Apple Computer, Inc. All rights reserved.