TOPIC
This article is a discussion pertaining to the troubleshooting of Windows File Sharing connections with AppleShare IP 6. A detailed discussion of AppleShare IP Windows File Sharing may be found in the following article:
DISCUSSION The following steps may be used to setup and troubleshoot Windows clients connecting to an AppleShare IP 6 server. Mac OS Server TCP/IP Configuration The TCP/IP control panel should be defined as: Connect via: Ethernet and Configure: Manually. The IP range 11.1.1.1 may be used on single domain networks not connected to the Internet. If your server is connected to the Internet, consult with your ISP about obtaining a dedicated IP address range for your network. AppleShare IP 6 Web and File Admin In the AppleShare IP 6 Web and File Admin application, enable both TCP/IP and SMB connectivity. Under the AppleShare menu, in the Web and File Server Settings window, select the option to "Enable File Server Clients to Connect over TCP." Next, under the Windows File Sharing menu, select the option to "Enable Windows File Sharing (SMB)." Make sure that you have chosen a compatible Server Name (15 or fewer and no special characters), as well as the appropriate workgroup name and description. Tip: Some users have found success with using the IP address of the server as the server name. This prevents entering the incorrect server name from the Windows client. This approach is practical for networks with one ASIP server, but may be confusing on networks with multiple servers. Windows Network Control Panel Configuration (Properties) Open the Network control panel from the Start menu: Settings: Network control panel or right click on the Network Neighborhood icon on the desktop and select Properties from the pop-up menu: Adapter: Use the appropriate ethernet adapter for your computer (for example,NE2000 Compatible). Use the Bindings tab to ensure that the TCP/IP procotol is bound to the adapter. Protocols: Microsoft TCP/IP. Use the Bindings tab to ensure that Client for Microsoft Networks is bound to the Microsoft TCP/IP protcol. Client: Client for Microsoft Networks. Service: File and printer sharing for Microsoft networks. Make sure that that Browse Master is set to "enabled" if this is the only PC in the domain. Windows Network Control Panel Identification In the Network control panel, under the Identification tab, the computer name should be the name that you use to both logon to the Windows computer at startup and the name of the Windows client account on the AppleShare IP server. To prevent identification or authentication issues, the Computer Name, TCP/IP Host Name and AppleShare IP client account name should be the same. If an authentication error does occur, the client may continue to log in as "guest" with no feedback to the user. Unless a named network workgroup already exists, the default workgroup name "Workgroup" should be used, or the workgroup name entered in the AppleShare IP Web and File Server Settings. Connecting to an AppleShare IP Server Using a Windows 95 client, for example, you can click on the Start icon and choose Find: Find Computer, then enter the name of the server. It is important that this name exactly matches the name entered in the Web and File Server Settings. If this is a server that will be mounted frequently, create a shortcut to the server volume for access from the Windows desktop. Note: The Map Volume feature in Network Neighborhood may be used to assign a drive letter to the network volume. Mapping a network volume will also allow you to Find and Save from common Windows dialog boxes. Note: Due to the length of time between SMB updates, it may take up to an hour for a network volume to appear in the Network Neighborhood window. Troubleshooting Notes AppleShare IP Web Sharing may be used to test TCP/IP connectivity. The DOS Ping utility found under the Start Menu can be used to ping the ip address of the AppleShare IP server. The Windows client web browser may also be used to test connectivity, as well as the Windows client account on the ASIP server. Windows PC Peer-to-Peer File Sharing or Macintosh SMB Client may be used to test communication within the workgroup. If you have another PC in the workgroup, you can verify that SMB file sharing is operating properly by file sharing to another PC. SMB file sharing clients for the Mac OS such as Dave from Thursby Systems may also be used to verify SMB communication. An LM Hosts file is a static method of resolving domain names when the client and server are in different network segments or subnets. To use the LM Hosts file, first make a copy of the LM Hosts file to retain the original sample copy. The LM Hosts file contains text describing the proper syntax and useage. Because the LM Hosts file is a static method for resolving host names, changes will need to be entered manually for host name resolving to function properly. Windows NT Server can provide WINS Registration (domain name services) for Windows clients connecting across network segments. However, the Windows client option to "Enable WINS Registration" is off by default. Also, Mac OS TCP/IP services do not recognize WINS Registration as a way to resolve host names. As an alternative, MacDNS or other third party solutions offer an "industry standard" method of resolving names. This article provides information about a non-Apple product. Apple Computer, Inc. is not responsible for its content. Please contact the vendor for additional information. The following article can help you search for a particular vendor's address and phone number: Article 17159: " Locating Vendor Information " |
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| Document Information | |
| Product Area: | Apple Software; Communications-Networking |
| Category: | AppleShare |
| Sub Category: | AppleShare for Mac OS |
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