TITLE
    Mac OS 8.5.1: Error When Installing Onto PowerBook 1400 From CD
Article ID:
Created:
Modified: 		24809
2/8/99
2/8/99
TOPIC

    Halfway through installing Mac OS 8.5.1 onto my PowerBook 1400 from the CD I get an error message stating:

    Problems were encountered reading the source file
    "Register Stuffit Expander 4.5". Installation cannot continue.

    What is wrong?

DISCUSSION

    This particular CD may encounter difficulty during installation when used with a PowerBook 1400. It occurs when the Installer attempts to install the Internet Access component of Mac OS 8.5.1. To resolve the situation, let the Installer finish all other installations and then custom install the components of Internet Access separately. The Internet Utilities component of Internet Access must be installed by itself otherwise the error will continue to occur.

    Specifically, follow these steps to resolve the situation:
      1. Click the OK button at the first error dialog box.
      2. Click the Skip button to skip this installation.
      3. Allow the rest of the installations to finish.
      4. Click Continue at the dialog box following the installations.
      5. Click Continue again (not Restart).
      6. Click Customize.
      7. Deselect everything but Internet Access.
      8. Change the pop-up menu at the right from Recommended Installation to Customized Installation.
      9. In the next window, select Apple Internet Access and Microsoft. You can also select Netscape Navigator if desired although it is not installed by default. Do not select Internet Utilities yet. Click OK.
      10. Click Start.
      11. After the installation finishes, click Continue.
      12. Select Customized Installation in the pop-up menu again.
      13. Deselect everything but Internet Utilities. Click OK.
      14. Click Start.
      15. After the installation finishes, click Restart.

Document Information
Product Area: Mac OS System Software
Category: Mac OS 8.5
Sub Category: Troubleshooting

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