This article provides solutions when trying to use the Hand-In or Copy commands from the Panels in At Ease 5.0.2.

Symptom

When using the Hand-In or Copy command from the Panels in At Ease 5.0.2, "There is not enough room on your shared disk to copy "File" (an additional xx MB is needed)" message appears when the workgroup Data Volume has over 2 GB of free space.

Affected Products

• At Ease 5.0.2

Update to Macintosh Manager which runs under Mac OS X Server and AppleShare IP 6.x.

or

Use one of the following workarounds:

1. Use At Ease Administration to designate a volume with less than 2G of free space as the Workgroup Data Volume

2. Use Disk Copy to create disk image files to take up space on the server until there is less than 2G of free space on the volume holding the Workgroup Data Volume.


1. At the server, launch Disk Copy.

2. Under the Image menu, select Create New Image.

3. For the Size pop-up menu, select the smallest size that will still leave less than 2G of free space. Disk copy cannot create volumes larger than 2G, so if you have an extremely large volume you may need to create multiple images.

4. Deselect "Mount Image" and "Zero blocks."

5. Save the image to the volume containing the Workgroup Data Volume (this is the one that contains the At Ease "Documents" folder).

6. Get Info on the server volume and make sure that the Space Available is less than 2 GB.

A fix for At Ease requires a future software release, a date for which has not been determined.