TITLE
    Epson Printers: Installer Says Disk Is Locked
Article ID:
Created:
Modified:
24857
3/23/99
11/2/00

TOPIC

    When trying to install various Epson printer drivers from a Power Macintosh G3 (Blue & White) System Software CD, the installer fails. This article provides the steps to install the software from the System Software CD.


DISCUSSION

    Symptom

    When the System Software CD is the startup disk and you try to install Epson printer drivers from the Power Macintosh G3 (Blue & White) System Software CD, the installer fails with an error message that the selected disk is locked.

    Affected Products

    • Power Macintosh G3 (Blue & White)
    • Epson Stylus Color 440 Printer driver
    • Epson Stylus Color 600 Printer driver
    • Epson Stylus Color 640 Printer driver
    • Epson Stylus Color 740 Printer driver
    • Epson Stylus Photo Ex Printer driver

    Solution

    To successfully install these drivers, follow these steps:


      1. Open the Startup Disk control panel (under the Apple menu), and choose your hard drive as the startup disk.

      2. Restart the computer holding down the Shift key until you see the screen saying "Welcome to Mac OS Extensions Disabled" (the Power Macintosh G3 CD should still be in the drive).

      3. Once the desktop appears, open the CD Extras folder, the USB Device Drivers folder, and then the Epson Printers folder. Open the folder whose name corresponds to your Epson printer. Select the disk image(s) within, and open them, mounting the disk image(s).

      4. Launch the installer for your printer, and verify that the destination disk is your hard drive.

      5. Once the installation is successfully completed, restart the computer. The Power Macintosh G3 CD can now be removed.


    The Epson drivers on the CD were the most recent versions available when the CD was created. Check with the product vendor for the latest updates. If installation problems persist, please review the support information included with your printer and contact Epson technical support for further assistance.

    This article provides information about a non-Apple product. Apple Computer, Inc. is not responsible for its content. Please contact the vendor for additional information.

    The following article can help you search for a particular vendor's address and phone number:

    Article 17159: " Locating Vendor Information "


Document Information
Product Area: Printers
Category: Third-Party Software
Sub Category: General Topics

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