TITLE
    QuickTime 3 for Windows: Freezing When Opening Movie Player
Article ID:
Created:
Modified:
24872
4/1/99
11/14/00

TOPIC

    I am running QuickTime 3 (Standard)in Windows95. When I try to open a movie a screen comes up, but it is blank and I have to use the Task Manager to quit Movie Player. What causes this? Is there a way around this?


DISCUSSION

    The freeze is most likley caused by not having the proper video drivers installed. There two ways to solve the problem.

    Solution One

    Install the DCI and direct draw drivers.

    Solution Two

    Run QuickTime in safe (GDI)mode. Follow these steps:

    Step 1

    Select Start and Settings from the Start menu.

    Step Two

    Select Control Panels.

    Step Three

    Select the QuickTime Control Panel (the one with the slider bar at the bottom).

    Step Four

    Click on the pull-down menu and select Video Settings.




    Figure 1 Video Settings

    Step Five

    In Video Settings select the Safe Mode (GDI Only) radio button.



    Figure 2 Safe Mode radio button.

    Step Six

    Close the control panel and try playing the movie again.


Document Information
Product Area: Apple Software
Category: QuickTime
Sub Category: QuickTime For Windows
Keywords: kqt3, kwindows

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