TITLE
    Power Macintosh G3: Excel Consistently Freezes
Article ID:
Created:
Modified:
24909
5/17/99
5/17/99

TOPIC

    Every time I open a Microsoft Excel spreadsheet my new Power Macintosh G3 crashes. Is there an incompatibility between Excel and Power Macintosh G3 computers?


DISCUSSION

    This is an isolated issue with Microsoft Excel. If the monitor bit depth is selected as 2 bit or 256 grays, the Excel application will freeze on launch. The easiest workaround is to select a higher bit depth. Microsoft has been alerted to this issue, but there is not any additional information available from Microsoft at this time.

    This issue will persist even after clean install and reinstallation of the Microsoft Office 98 suite.

Document Information
Product Area: Computers
Category: Power Macintosh
Sub Category: Power Macintosh G3; Power Macintosh G3 - Blue and White

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