TOPIC
The following error message may cause some confusion: "The desktop printer extension is incompatible with Mac OS 8.6. It may cause your computer to freeze when starting up." This article explains the message in more detail.
DISCUSSION The Desktop Printer Extension is no longer needed for desktop printing. In Mac OS 8.6, the Desktop Printer Extension is incorporated into the OS and does not need a separate extension. The Mac OS Installer should remove this extension, but if it remains installed, or is installed later, it may cause your computer to stop responding when starting up. To remove the extension, start up your Macintosh with extension off (hold down the shift key while starting up). Once the desktop appears, open the System Folder and find the Desktop Printing extension file within the Extensions folder. Remove the file and restart your Macintosh. For additional information on this topic, refer to TIL article 30791: " Mac OS 8.5: Desktop Printer Extension File Is Incompatible ". |
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| Document Information | |
| Product Area: | Mac OS System Software |
| Category: | Mac OS 8.6 |
| Sub Category: | Printing; System Software Components; Troubleshooting |
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