TITLE
    iMac: Modem Control Panel Defaults to IR Under Mac OS 8.6
Article ID:
Created:
Modified: 		24919
5/20/99
6/11/99
TOPIC

    I installed Mac OS 8.6 on my original iMac computer (which has an Infrared Port). After setting up my computer to dial my Internet service provider using Apple Remote Access, I noticed the Status window said my modem was idle. Eventually I got the error message:

    "The modem is not responding properly. Reset the modem, check its connections, and check that the correct port and modem type are selected in the Modem Control panel."

    How can I correct this?

DISCUSSION

    After installing Mac OS 8.6 on an original iMac, the Modem control panel defaults to the Infrared port. Here are the steps for reconfiguring:

      1. Open the Modem control panel.
      2. Choose "Internal Modem" in the "Connect via:" pop-up menu.
      3. Choose iMac Internal 56K in the Modem pop-up menu.

    These settings will be saved in the Modem Preferences file.

Document Information
Product Area: iMac
Category: iMac Software
Sub Category: Communications; Troubleshooting

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