TOPIC
This article explains why you may receive alert messages appear during startup stating that there was an error starting up QuickTime Musical Instruments or QuickTime PowerPlug.
DISCUSSION
Some multimedia programs install older versions of QuickTime, replacing certain extensions and causing the remaining extensions not to load. This causes the error messages. Consequently, all sound and video functions are disabled. Important: If you purchased QuickTime Pro, make sure to write down your registration key before you go any further. To remedy the situation, open the Extensions folder (inside the System Folder) and move the following files to the Trash: Next, reinstall QuickTime. If you were using the version of QuickTime that came with your computer, you can custom install QuickTime from the system CD that came with it (iMac owners, use the Software Install CD). If you downloaded QuickTime from the Internet, run the installer that you downloaded or, if you've installed QuickTime 4.x, run the QuickTime Updater from the QuickTime Folder on your hard disk. You can find the latest version of QuickTime at: http://www.apple.com/quicktime/ |
Document Information | |
Product Area: | Apple Software |
Category: | QuickTime |
Sub Category: | General Topics |
Keywords: | ksts |
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