At times when using the modem on my PowerBook G3 Series (Bronze Keyboard), I have noticed there is no sound when I connect with my Internet Service Provider (ISP). Why is this?

If you have experienced a recent crash or freeze while on the Internet, Sound Input for the PowerBook will be set to None and will not change automatically back to Internal Modem. Also, if using an external sound input device, it might not be changing back to Internal Modem from that selected device.

To receive the dialing and handshaking sound of the modem when attempting to connect to the Internet, make sure Sound Input is selected as Internal Modem. To do this, select Internal Modem from Sound Input on the Control Strip and restart. If the setting is already on the Internal Modem selection, change it to another option (like None) then back to Internal Modem, and then restart.