TITLE
    PowerBook: Support for Older Models
Article ID:
Created:
Modified:
26194
4/19/99
11/3/99

TOPIC

    This article has been created to assist owners of older model Macintosh PowerBook computers to locate support information. The following are considered to be Older Model Apple PowerBooks:

    • PowerBook 100 Series
    • PowerBook Duo (200 and 2300) and DuoDock series
    • PowerBook 500 Series
    • PowerBook 5300
    • PowerBook systems upgraded to PowerPC

    Please be aware that issues and solutions for Older System Software found in the Tech Info Library have often been solved in more recent releases of System Software. Therefore, it is recommended that you run the most recent system software that is supported on your Macintosh computer. For support and information on Older Macintosh Operating Systems please see Tech Info Library article number 26181 .

    To find out if your PowerBook computer is in the Legacy Product Support category, please visit the Legacy Support Web page . A list of qualifying products can be found on the Getting Started page. If you have looked at product support information in the resources listed below and have not found a resolution to your PowerBook related issue, you may wish to proceed directly to:
  • Tech Exchange Discussion Forum - PowerBook
  • .


DISCUSSION

    Technical Information can be found in the Tech Info Library and Tech Info Library Archives:

    The Tech Info Library ( TIL ) has over 14,000 technical articles and is updated daily.
    The Tech Info Library - TIL Archive contains knowledgebase articles covering products eight years or older. Archived articles are not updated.

    Find Technical Information and Software Updates for the Older Macintosh PowerBooks:

    Tech Info Library
    FAQ
    Software Updates
    Discussion Forum
    Macintosh PowerBook
    General Topics
    Browse or Search
    Miscellaneous
    FAQ
    Search PowerBookPosts
    Macintosh PowerBook
    100 Series
    Browse or Search
    100's FAQ
    Search
    Read or Post
    Macintosh PowerBook
    Duo 200 Series
    Browse or Search
    Duo & Duo Dock FAQ
    Search
    Read or Post
    Macintosh PowerBook
    500 Series
    Browse or Search
    500's FAQ
    Search
    Read or Post
    Macintosh PowerBook
    2300 Series
    Browse or Search
    N/A
    Search
    Read or Post
    Macintosh PowerBook
    5300 Series
    Browse or Search
    N/A
    Search
    Read or Post
    PowerBook Modem Articles
    Search
    PowerBook
    Modem FAQ

    Key issues and support information regarding PowerBook Products:

    Several articles, in addition to the ones featured above, have been created from frequently asked questions. They can be found in the Tech Info Library:

    Article Number 16167 - PCMCIA for PowerBook: Frequently Asked Questions
    This article answers some frequently asked questions (FAQ) about the PowerBook PCMCIA Expansion Module for the PowerBook 500 series and the built-in PCMCIA (PC card) bay for the PowerBook 190, 5300 and 1400 series computers.

    Article Number 11751 - Macintosh Family: Batteries and Part Numbers
    This article contains frequently asked questions (FAQ) about Macintosh family batteries and part numbers, and answers to those questions.

    Article Number 18230 - PowerBook Modem & Telecom: Frequently Asked Questions
    This document contains the answers to frequently asked questions (FAQ) about common PowerBook computer's modem and telecommunication issues.

    Article Number 19091 - PowerPC PowerBook Computers: Frequently Asked Questions
    This document contains the answers to frequently asked questions (FAQ) about the PowerPC PowerBooks. This discussion includes the PowerBook 5300 series, 2300 series, 500 series upgraded to PowerPC, and 200 series upgraded to PowerPC.

    Article Number 17055 - Macintosh Family: Upgrade History
    The following chart shows all past and present logic board upgrade kits. Due to the dynamic nature of upgrades, refer to the latest finished goods price list or service price list for availability.

    Apple Spec Database has Technical Specifications and Descriptions
    You can find Technical Specifications for the following products in Apple Spec Database

    Classic Macintosh Systems; Macintosh II Systems; Macintosh LC Systems; Macintosh Performa Systems; Macintosh Centris & Quadra Systems; Macintosh PowerBook Systems; Power Macintosh Systems; Systems Upgraded to PowerPC

    Product Documentation Archive
    At the Apple Manuals Archive web page you can download Apple manuals and other instructional materials. Adobe Acrobat Reader version 3.0 or later is required to view the manuals. For further information view the Help document found on the Navigation Bar

    Tech Exchange - Discussion Forum
    If you have searched the Tech Info Library and Software Updates and you are still unable to find an answer to your Older Macintosh PowerBook related question please visit the Macintosh PowerBook Discussion Forum - PowerBook . Each Discussion forum web page has optional views one of which is a link to search the forum for discussions relating to your question. Finally, if you have exhausted all other options please post your question. If you are new to the Discussion Forum there is a Help document available at the top of every page called " How to Use ".

    If you have tried all of the above Online options for solving your Older Macintosh Computer related question and you still need help, please review the Support Options web site.


Document Information
Product Area: Computers
Category: PowerBook
Sub Category: General Topics

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