TITLE
    Power Mac 8600/200: CSW 4500 Serial Printing Issue
Article ID:
Created:
Modified: 		30136
8/8/97
10/7/97
TOPIC

    I have a Power Macintosh 8600/200 and I am printing to a Color StyleWriter 4500 via a serial cable. Sometimes when I print a multi-page document I receive an error stating "The printer is not responding...", or only the first few pages of my document will print and then blank pages will print thereafter.

    I am using System 7.5.5 which came with the computer.

DISCUSSION

    This problem is specific to the configuration of a PM 8600/200, System 7.5.5, and a Color StyleWriter 4500. The resolution is to upgrade to System 7.6.1 which is available on the CD that shipped with the 8600.

    Other less convenient workarounds which also resolve this issue are:
    • Specify Draft mode in the Print dialog.
    • Print via AppleTalk instead of serial (using LocalTalk cabling and the AppleTalk version of the CSW 4500 printer driver).

    Note: Neither Mac OS 7.6.1 nor Mac OS 8 installs the Color StyleWriter 4000 Series software.

    Version 1.0.3 of the Color StyleWriter 4000 Series printer software is available for download from Apple Software Update sites. These articles can help you locate the software update mentioned here:

    " Where To Find Apple Software Updates " - Lists online services for free Apple software updates.

    " Obtaining Apple Product Support in the USA " - Lists 800 numbers and online services for software updates, Apple support information, and a subset of the Apple Tech Info Library.

Document Information
Product Area: Computers
Category: Power Macintosh
Sub Category: Power Macintosh 8600

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