TITLE
    At Ease: Loses Internet Preferences
Article ID:
Created:
Modified: 		30278
12/5/97
5/31/00
TOPIC

    This article documents an issue where At Ease may lose the Internet preferences for a user.

DISCUSSION

    The situation is as follows:
    At Ease Administration is set to save the Netscape preferences folder.
    • User logs in to At Ease Panels, saves some bookmarks.
    • User switches to a Restricted or Full Finder workgroup, Netscape preferences are saved.
    • If user switches back to panels, launches Netscape, preferences are gone. They see the License Agreement, and Bookmarks are erased.
    • If user logs out before switching to more secure workgroup, preferences are saved as expected.

    Preferences are lost if a user switches from a workgroup with a less secure interface to one with a more secure interface. Netscape preferences get saved to the server but do not get restored back to the workstation.

    Resolution:
    In At Ease Admin 5.0, when you specify the "Netscape f" you can select Edit Item, and change the attributes from "Copy and Delete" to "Copy and Save". This copies the files to the server, but saves a copy on the workstation while user switches workgroups.

    There is no way to configure these attributes with At Ease Admin 4.0.

Document Information
Product Area: Apple Software
Category: At Ease
Sub Category: At Ease 4.0 For Workgroups; At Ease 5.0 For Workgroups
Keywords: katease

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