TOPIC
Since installing ARA 3.0, my Global Village Fax software will no longer receive faxes. When I had ARA 2.1 installed, the Global Village software would answer the phone and determine the type of call between ARA and fax, routing fax calls to the Global Village Fax application. Now only ARA will answer the calls. Is there a workaround?
DISCUSSION Global Village's implementation of arbitration depends on a component of ARA 2.x called the "Link Tool Manager" which is not present or used in OT/PPP or ARA 3.x. Notice was given to all developers that this component would not exist in ARA 3.0, which is a complete rewrite and uses Open Transport for access to serial ports, rather than accessing them directly. ARA 3.0 was seeded very early to developers to identify issues and work on solutions. Apple and Global Village are working on a technical solution to allow ARA 3.x and and updated Fax software to co-exist on the same system. We do not yet have an estimated date when this will be resolved. In the interim you can revert to an earlier version of ARA, or put ARA servers and FAX servers on different machines. |
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| Document Information | |
| Product Area: | Apple Software |
| Category: | Apple Remote Access (ARA) |
| Sub Category: | General Topics |
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