TITLE
    LaserWriter 8500: Arial Font Substitution Issue
Article ID:
Created:
Modified:
30386
2/11/98
3/9/00

TOPIC

    Some users have reported that when printing to the LaserWriter 8500, using the Arial typeface, the printout is instead substituting Courier for the final output.


DISCUSSION

    Mac OS 9

    Some Arial characters such as quote, apostrophe, and option-space may not print correctly on a LaserWriter 8500 under Mac OS 9. This occurs only with certain applications. To work around the issue, first navigate to the Font Settings panel using the pulldown menu within the Print dialog box. Then select the "Always download needed fonts" option. You can make this setting the default by clicking the "Save Settings" button. See Figure 1.


    Figure 1 Font Settings panel of the Print dialog box.

    Windows NT

    Apple has confirmed this issue with printing Arial to a LaserWriter 8500 from Windows NT. This issue is not expected to be addressed. Apple recommends substituting an equivalent PPD in order to print using the Arial typeface.

    If you need to print to the LaserWriter 8500 from Windows NT using the Arial typeface utilize the following PPDs:

    • use the LW8500 PPD as the default for normal use
    • use the Pro 810 PPD for tabloid printing when printing with Arial
    • use the 12/640 PPD for duplex printing when printing with Arial

    Many applications will allow you to specify which printer to send a job to. You should consider setting up all three printers (one for each setting) assigned to the LaserWriter 8500 and in turn name them accordingly (such as "normal", "tabloid" and "duplex") so that you can easily switch between setups depending on what your output requires.

Document Information
Product Area: Printers
Category: LaserWriters
Sub Category: LaserWriter 8500

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