TITLE
    Apple Studio Display 15" LCD: Restart To Clear Video Anomalies
Article ID:
Created:
Modified: 		30532
5/4/98
1/14/99
TOPIC

    I have an Apple Studio Display 15" LCD and when I started up I noticed that the screen is all white to where you can't see anything on the display. Is this a problem with the display?

DISCUSSION

    When troubleshooting an Apple Studio Display for a failure specific to the display and not the computer.

    First, with the system powered down, disconnect the ADB cable on the CPU, disconnect the AC power to the display, reconnect the AC power to the display, and reconnect the ADB cable on the CPU.

    Next, verify the keyboard's ADB cable is connected to the ADB port on the Apple Studio Display's stand.

    Finally, startup the computer to confirm if the problem remains.

    A few examples of symptoms which may be resolved by performing the steps above are as follows:
    • No video
    • All white raster
    • Random/predominant color throughout the display
    • Function keys on the bottom of the display don't respond
    If the problems remain, after performing the steps above, contact an Apple Authorized Service Provider in your area or contact Apple at 800-919-2775 for service.

Document Information
Product Area: Monitors-Displays
Category: Flat-Panel Displays
Sub Category: Apple Studio Display

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