This article answers a number of frequently asked questions regarding the Chinese Language Kit version 2.0.

Question: Do I need to use the Language Kit Updater 8.0 after installing Chinese Language Kit 2.0?

Answer: No, the Chinese Language Kit 2.0 already includes all the updates from the Language Kit Updater 8.0.

Note: Language Kit Updater 8.0 is required for systems running Mac OS 8.0 or 8.1 after installing or re-installing any of Apple's Language Kits, except for Chinese Language Kit 2.0.

Question: The Chinese Language Kit 2.0 CD includes the wording "Version 1.0" between "Printed in the U.S.A." and the part number "Z691-1973-A" at the bottom of the CD silkscreen. Is this the correct CD?

Answer: Yes, it is the correct CD, with the correct part number "Z691-1973-A". The root level of the CD contains 6 items:

- Chinese LK Read Me
- Installer
- Updaters for 7.6 (folder)
- Language Kit Installer (folder)
- For Japanese Localized Systems (folder)
- Install Language Kit (installer script)

"Version 1.0" refers to the CD itself, not the software. Apple is considering removing the "Version 1.0" for future pressing of the CD to help avoid any confusion.

Question: Can you help me with this TrueType Font Editor problem?

Answer: The TrueType Font Editor is not supported. Please see the TrueType Font Editor Read Me for details.

Question: When I set my Views font to Beijing or Taipei, the fonts on screen look very jagged. How can I fix this?

Answer: Beijing and Taipei are bitmap fonts that were optimized for display in 9 and 12 point sizes. The 10 point size is an approximation and appears somewhat ragged. The solution is to set the point size in the Preferences dialog to either 9 point or 12 point.

The reason this occurs is that Geneva has a default at 10 point setting. When you change the font to Beijing or Taipei, the font size remains set at the 10 point setting. Customers setting their Geneva (or other Views font) to 9 or 12 points should not see this problem.

Question: When I print documents with Beijing or Taipei fonts on my 600 dpi printer, why do they appear really jagged and low-res?

Answer: Beijing and Taipei are bitmapped fonts, which print at the same resolution as the screen: 72 dpi. For printing, use the other fonts that are installed with CLK.

Question: I have 7.6 and CLK 2.0. When I set the menubar clock to display in Beijing or Taipei, with the "Show day of week" option checked, I see the English day of the week. On an 8.0 system, the day of the week shows correctly in Chinese. What's wrong with my system?

Answer: Prior to Mac OS 8, it was not possible to have the Menubar's clock show the day of the week in the same language script as the font. Therefore, it will be necessary to update your system to Mac OS 8.0 or later for this.

Question: I sometimes see this weird behavior in my input mode window if Balloon Help is on. When this happens, I can't change the input methods either.

Answer: This is a known issue with Balloon Help. Turn Balloon Help off when using input methods to avoid this.

Question: When I use a localized application and quit it, why do I still see the pencil menu? It's not usable and it disappears if I click on the menubar clock.

Answer: This is a known issue. Apple testing has found this is merely cosmetic. It will not affect functionality.

Question: The Language Register doesn't change its name anymore, so how do I know to which language the drag-and-dropped files are going to be registered?

Answer: The Language Kit Register will ask if it's OK to register files to the language for which it is currently set. The automatic name-changing aspect was changed based on customer input, to provide a more consistent user experience. The language popup menu is available to make any needed changes on multi-lingual systems.

Question: When I've never installed CLK, and I still custom remove everything, why does the installer say removal was successful and make me restart?

Answer: Nothing is actually removed from a system that does not have a CLK installed. This unusual message is a function of the way the installer actually works. If the installer had to check for particular files only, it would report that there was nothing to remove. Since it has to check the system file for some CLK-related resources, it has to execute a different procedure that does the search and remove. Once this procedure executes, the installer can't tell whether something was removed or not as a result of the search. It reports the removal successful and proceeds to ask you to restart.

Question: I sent a document in Traditional Chinese SimpleText to print. The document name is "Chinese Poem". In the desktop printer window, I only see a document called "untitled" waiting to print. Where's my "Chinese Poem"?

Answer: The untitled document is the one you sent to print. The LaserWriter does not see the name sent by a localized version of SimpleText. If you need to see the document names, when printing many documents, for example, it is better to open them using the SimpleText that was installed by your Mac OS installer, and print from there.

Question: I typed something in Traditional Chinese SimpleText using Traditional Chinese, and now all I see is gibberish in Simplified Chinese. Also, when I double-clicked the document, it opened with Simplified Chinese SimpleText. What happened?

Answer: When a document is doubled clicked in the Finder, the Mac OS will open it with the most recent version of the appropriate application. In the case of SimpleText, it is possible to have multiple versions available. The most recent SimpleText in this case was Simplified Chinese SimpleText and it opened your document using its default font Beijing.

Language Kit customers usually find it more useful to drag and drop their SimpleText files on top of the appropriate version of SimpleText, in this case Traditional Chinese SimpleText. It is also a good idea to select the text in your document and specify your preferred font.

Question: I tried to print some Chinese documents on my Japanese Mac OS, and it crashed. Now I crash every time I restart and the system has been up for a few seconds. How do I fix this?

Answer: If you are running the localized Japanese Mac OS 8.0 or 8.1, it includes the LaserWriter TrueType Booster, which is an extension that improves the printing speed of documents containing double byte fonts. This extension may cause hangs when printing Chinese characters. To stop crashing, as soon as you have your desktop after a restart, open the desktop printer that is trying to print the Chinese document, and delete the document before it gets sent to the printer.

Your Chinese Language Kit Read Me explains how to fix this problem. The information there will guide you through installing an updated version of LaserWriter TrueType Booster.

Question: I have Mac OS 7.6 running on a Quadra. I can't print. How can I fix this?

Answer: Mac OS 7.6 installs LaserWriter 8.3.4 on non-PowerPC systems. LaserWriter 8.4 or above are recommended for the Chinese Language Kit 2.0. The installers for both Mac OS 7.6.1 Update and LaserWriter 8.4.1 are included on your Chinese Language Kit CD. You will need to install both the Mac OS 7.6.1 Update and LaserWriter 8.4.1 to resolve this printing problem.

Note: Chinese Language Kit 2.0 requires Mac OS 7.6 or later.