TITLE
    PowerBook G3 Series: FaxSTFª 5.0 & Printer Issue
Article ID:
Created:
Modified:
30577
7/6/98
4/6/99

TOPIC

    I have a PowerBook G3 Series and with FaxSTFª 5.0 software installed, when I open Chooser and click on the LaserWriter 8 icon, my printer no longer appears. If I change the settings in the Extensions Manager to "PB G3 Series ALL" and then Restart, my printer will then appear when I click on the LaserWriter 8 icon.

    Note: Macintosh PowerBook G3 Series computers should not be confused with Macintosh PowerBook G3 computers. Though the names are similar, there are significant differences. To visually identify which type of computer you have, close the display and inspect the display case. A Macintosh PowerBook G3 has a small, six-color Apple logo on the display case. A Macintosh PowerBook G3 Series computer has a large Apple logo on the display case that is not six-colored.


DISCUSSION

    The FaxSTFª software automatically defaults to selecting the Printer/Modem port for the Modem, which in turn occupies that port causing the error, and may disrupt the operation of any AppleTalk device connected to the printer/modem port.

    To resolve the issue, perform the following steps:

    1) Open the Fax Browser within the FaxSTFª folder
    2) Open "Settings" from under Edit
    3) With the icons given in the left-side of the Settings window, choose the "Port" option.
    4) Choose "Internal Modem", instead of the defaulted "Printer-Modem Port"
    5) Restart

Document Information
Product Area: Computers
Category: PowerBook
Sub Category: PowerBook G3 Series

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