TITLE
    iMac: Frequently Asked Questions (2 of 2)
Article ID:
Created:
Modified:
30649
7/29/98
10/12/00

TOPIC

    This article provides responses to some frequently asked general questions about iMac.

    • Is there a way I can secure iMac to a desktop?
    • Can I attach external devices to iMac?
    • Apple's data sheet for iMac says that it comes with "Muilt-in stereo speakers with SRS Sound." What is that?
    • Can I get on-site service if I need to have iMac repaired?

    DISCUSSION

    Question: Is There a Way I Can Secure iMac to a Desktop?

    Answer: Yes. You can safeguard iMac by purchasing a locking cable kit. You can attach one end of the cable to your desk (or other solid fixture), and you can attach the other end to iMac, threading the cable through the built-in handle on the back of the computer.

    Question: Can I Attach External Devices to iMac?

    Answer: iMac offers a number of ways you can attach external devices.

    For example, iMac has sound input and output ports (or "jacks") you can use to connect such audio equipment as tape decks or audio CD players, external speakers, and microphones. If you like to listen to music while you work on iMac, but you don't want to disturb other people, you also have two headphone jacks right on the front of iMac to use.

    You can connect other types of external devices--like floppy disk drives, hard drives, printers, scanners, modems, digital cameras, etc.--to one of the Universal Serial Bus (USB) ports. iMac, itself, comes with two such ports, and there are two additional ports on the USB Keyboard that comes with iMac.

    Finally, if you're using iMac in a network environment and want to send a file to the LaserWriter down the hall, you can use the built-in 10/100 BASE-T Ethernet port to connect to the Ethernet network in your office.

    Question: Apple's Data Sheet for iMac Says that it Comes with "Built-in Stereo Speakers with SRS Sound." What is that?

    Answer: Sound Retrieval System (or SRS) sound is proprietary technology used to enhance the sound you hear on iMac. Apple has licensed this technology from SRS Labs, including it in quite a number of computers prior to iMac. According to SRS Labs, SRS differs from stereo and other sound expansion techniques because it is based on the human hearing system. Our ears are complex instruments that allow us to hear in three dimensions.

    Microphones and traditional stereo playback systems only produce flat, two dimensional sound images which are somewhat limited compared to "real live sound." SRS compensates for these limitations by re-establishing the necessary information that allows us to hear in three dimensions. The results are incredible and startlingly close to real-life. For more information refer to http://www.srslabs.com/ . Follow the path to 3D sound.

    Like many options on your iMac, SRS Sound can be enabled or disabled (turned on or off) without affecting anything other than the sound you hear from the built-in speakers. That is, it does not otherwise affect the computer's useability, compatibility or performance.

    Try it both ways, and see which you prefer.

    Question: Can I Get On-Site Service if I Need to Have iMac Repaired?

    Answer: Yes.

    All iMac computers are covered by Apple's One-Year Limited Product Warranty. That warranty qualifies iMac for carry-in service whereby repairs are performed at the facility of an Apple Authorized Service Provider.

    For customers who would prefer to have service performed at their own location, Apple provides a number of options.

    AppleCare Protection Plan

    For full details, refer to the AppleCare Protection Plan Web page.

    Direct from an Authorized Apple Reseller

    Many Authorized Apple resellers offer their own service options, so if you're interested in an on-site service option for iMac, contact an Authorized Apple reseller in your area.

    If you live in the US and would like to locate an Authorized Apple reseller in your area, call 1-800-538-9696 or visit Apple's web site at http://buy.apple.com . If you live in Canada, you can either call 1.800.665.2775 or visit Apple's web site at http://www.apple.ca/buy .


Document Information
Product Area: iMac
Category: iMac Support
Sub Category: FAQ

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