TITLE
    QuickTime 3: Windows Uninstall
Article ID:
Created:
Modified: 		30673
8/3/98
8/6/99
TOPIC

    The QuickTime 3 UnInstaller fails to remove all files installed by the QuickTime 3 Installer.

DISCUSSION

    When using Add/Remove Programs in Windows 95 to uninstall QuickTime 3 for Windows, the following files are not deleted from your hard drive:

    Windows\System directory files:
    3dviewer.dll
    indeo4.qtx
    ir41_qc.dll
    ir41_qcx.dll
    qd3d.dll
    qd3d_ir2.q3x
    qd3dcustomelements.q3x
    quicktime.cpl
    quicktime.qtp
    quicktime.qts
    quicktimemusicalinstruments.qtx
    quicktimevr.qtx
    rave.dll

    Windows directory file:
    uninst.exe

    To correct this problem, these files must be manually deleted from your system using Windows Explorer or Find File. For more information on using these features, consult Windows on-screen help by choosing Help from the Start button.

    The uninstaller also fails to remove all Windows Registry entries entered by the installer. The following entries remain in the Registry after running uninstall.

    Hkey Classes Root:
    quicktime.aif
    quicktime.aifc
    quicktime.aiff
    quicktime.dif
    quicktime.dv
    quicktime.mac
    quicktime.mov
    quicktime.pct
    quicktime.pic
    quicktime.pict
    quicktime.pntg
    quicktime.psd
    quicktime.qif
    quicktime.qt
    quicktime.qti
    quicktime.qtif
    quicktime.sd2
    quicktimeextension
    quicktimeimage
    quicktimemovie
    quicktimepreferences
    quicktimesystem

    There may also be other remaining entries. While these items are not needed on systems no longer running QuickTime, there are no known problems associated with leaving them in the Registry. If you wish to remove them, this, also, must be done manually using the Registry Editor.

    NOTE: Editing the Registry is recommended only in cases where it is required to restore your computer to proper functioning, and when performed by an experienced computer user. In all cases, it is strongly advised to make a full backup copy of your Registry before making any changes to it.

Document Information
Product Area: Apple Software
Category: QuickTime
Sub Category: QuickTime For Windows

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