TITLE
    LaserWriter 8.4.1: Apple Printer Software Read Me
Article ID:
Created:
Modified:
30685
8/6/98
5/27/99

TOPIC

    This document contains some important reminders and some information about your Apple LaserWriter Printer Software for Mac OS­based computers. You may want to print this document and keep it for future reference.

    The topics are:

    • Desktop PrintMonitor Version 2.0.1
    • Apple Printer Utility Version 2.1.1
    • LaserWriter 8 Printer Driver Version 8.4.1


DISCUSSION

    Desktop PrintMonitor Version 2.0.1

    - New Features in Version 2.0.1

    Enhanced user interface - desktop printer icons display the icon of the printer selected, unless the PostScript Printer Description file for the printer selected is not installed in your Printer Descriptions folder. In this case, the desktop printer icon displays the icon for LaserWriter 8.

    - Hints and Shortcuts

    The Desktop Printers folder in the Apple Menu provides a convenient shortcut to desktop printers. This is especially helpful if you have moved your desktop printer icons off the desktop. Command-L key combination is a shortcut equivalent to the Set Default Printer command in the Printing menu. Holding down the Option and Shift keys makes the Hold and Resume buttons function as Stop Print Queue and Start Print Queue. To print additional copies of a file, you can select the spool file waiting in the print queue and choose Duplicate from the File menu.

    - Creating Desktop Printers

    To create a desktop printer, select a printer in the Chooser and click the Create/Setup button. If you have System 7.5 or later, you can create multiple desktop printers from within the Chooser, but if you're running an older version of system software, you can only create one desktop printer per Chooser session.

    - System Software Requirements for Desktop Printing

    Desktop printing requires System 7.1 or later of the Macintosh Operating System (Mac OS). If you have System 7.0 or earlier and you want to use desktop printing, you can upgrade your Mac OS­based computer to use a later version of system software. Contact your Apple-authorized dealer.

    - Printing with Multiple Desktop Printers

    To avoid AppleTalk errors, print to no more than five desktop printers simultaneously.

    - Using Desktop PrintMonitor on a Non-English System

    If no desktop printer icon appears after you install the printer software, it may mean the Installer installed PrintMonitor 7.1.2 and did not install the Desktop PrintMonitor. (PrintMonitor 7.1.2 is installed if you have an earlier version of the PrintMonitor. Later versions of the PrintMonitor are not replaced.) You have three options: Use PrintMonitor 7.1.2 (or a later version).

    Obtain a set of installation disks for the printer software in the language of your system software from your Apple-authorized dealer and install it. Upgrade your system software to System 7.5.1 and install the printing software again. An English language version of the Desktop PrintMonitor software is installed.

    - Using the Desktop Printer Menu and the Printer Selector Control Strip

    The desktop printer menu extension can be installed using the Custom Install option.

    The Desktop Printer menu appears on the right-hand side of your menu bar. It will normally appear to the immediate left of the Guide menu. The Desktop Printer menu lists the names of all active desktop printers. A check mark is displayed next to the name of the default printer. Selecting the name of a printer from this list makes the printer the new default.

    The Printer Selector control strip module is installed only on computers that already have control strip software installed. The Printer Selector adds an item to the control strip that provides functionality identical to the Desktop Printer menu.

    - Support and Compatibility Information

    Some third-party printers do not support desktop printing. If your printer is not an Apple product, and no desktop printer icon is created after you select your printer in the Chooser, it is likely that your printer does not support Desktop PrintMonitor. Please contact the vendor of your printer to see if there is a version of the driver that is compatible with Desktop PrintMonitor.

    When you choose Save or Open in your application programs, you will see your desktop printers listed as if they were folders, but you should not save or open any documents in them. If you do, you will not be able to access your documents.

    Desktop PrintMonitor supports drag-and-drop printing for all files that cause the Print Command in the File menu to become enabled. Since clipping files do not enable the Print command, drag-and-drop printing is not supported for them.

    Apple's Fax Sender software is not supported by Desktop PrintMonitor. Fax Sender is fully functional when Desktop PrintMonitor is installed. However, it does not get the benefit of Desktop PrintMonitor's features. When you select Fax Sender in the Chooser you will not have a default desktop printer until you choose a printer icon and select "Set Default Printer" from the Printing menu.

    Spool files and desktop printers must use the same version of the LaserWriter 8 driver. You may encounter errors if you drag spool files that were created with one version of LaserWriter 8 to a desktop printer created with another version of the LaserWriter 8 driver.

    If, after installing the LaserWriter 8.4.1 driver, your print jobs "stall" in their desktop printer queue, try restarting both your computer and the printer.

    - Tips for Desktop Printing Troubleshooting

    Error message "-192" or "15"

    --Problem: After installing Desktop PrintMonitor and restarting your Mac OS computer you see error messages "-192" or "15" when you try opening files or folders in the Finder. This may occur when Now Startup Manager's preferences file has become corrupted.

    Solution: Restart your computer with extensions disabled (hold down the Shift key while restarting). Delete the "Now Startup Manager" preferences file, and restart the computer again with extensions enabled. Important: Before deleting your Now Norton Startup preferences, you may want to record them or write them down before you delete this file.

    --Desktop printer cannot be found

    Problem: When you try to print, your spool files are moved to the Trash and an alert is displayed saying that the desktop printer could not be found.

    Solution: There are two likely solutions to this problem. First, it is possible that your desktop printer has somehow become damaged. To fix this, drag the desktop printer icon to the Trash and reselect the printer in the Chooser. A new desktop printer icon will be created.

    Second, your printer software may not be using a file format that is completely compatible with Desktop PrintMonitor. If your printer software is not published by either Apple Computer or Adobe Systems, it is possible that it is not making proper and legitimate use of PrintMonitor. If this is the case, your printer software will not work properly with Desktop PrintMonitor. The only resolution to this problem is to disable Desktop PrintMonitor and use old PrintMonitor. To print the documents you were working on follow these steps:

    1. Empty the Trash.
    2. Go to the Chooser and turn off background printing.
    3. Print documents again.

    To correct desktop printing:
    4. Drag the desktop printer to the Trash.
    5. Go to the Chooser and turn background printing back on.
    6. Create a new desktop printer.

    --Not enough memory message when dragging files to desktop printer

    Problem: When you drag documents created by different software applications to your desktop printer icon, a message is displayed indicating that there is not enough memory to continue.

    Solution: You may not have enough memory available to launch all of the software applications corresponding to the documents you have selected. You can resolve this situation by printing your documents individually or in smaller groups.

    - Options dimmed in Printing menu
    Problem: "Get Printer Info" and "Change Setup" appear in your Printing menu, but can't be selected.

    Solution: These are two new functions supported by LaserWriter v8.4. If these or other items in the menu appear dimmed and cannot be selected, it is because you are using a version of the LaserWriter 8 printing software that doesn't support their respective functions.

    - Spool files sometimes don't appear when using Connectix Speed Copy

    Problem: Spool files don't always appear in the Desktop Printer queue after copying with Speed Copy.

    Solution: Close and open the Desktop Printer queue window to make the file appear.

    Apple Printer Utility Version 2.1.1

    - Printer Support

    The Apple Printer Utility program works with all Apple PostScript Level 1 and Level 2 printers. If this software is used with a non-Apple printer or with a printer developed after this release, a set of generic features will be available. The generic feature set consists of options that are common to most PostScript printers. These features should work with non-Apple printers but are not specifically supported by Apple.

    - Printing the Font Sample List

    Duplicate fonts in the printer's ROM, RAM, or hard disk, may not print on the font sample sheet and font totals may be incorrect. However, these fonts are available and will print correctly on any documents printed by the user. Note: The hard disk option is not available for all Apple printers.

    - Working with a Large Number of Downloaded Fonts

    If you plan on working with a large number of downloaded fonts, you will need to increase the memory allocation for the Apple Printer Utility. To do this, quit the Apple Printer Utility, select its icon and choose Get Info from the File menu. Increase the memory in the Preferred Size box, then close the Get Info window. The amount of memory required grows dynamically as the number of fonts in the printer increase. Increase the Apple Printer Utility's Preferred Size memory by 100K to 500K and try downloading again.

    - Working with Kanji Systems

    The script mode changes to Kotoeri when clicking into an input field. To recover from this problem select a one-byte script from the script menu in the upper right corner of the screen.

    - Working with Kanji/Japanese Fonts

    Downloading Kanji fonts is not a supported feature of this software and program errors may occur. Increase the Apple Printer Utility's Preferred Size memory by the size of each Kanji font you want to download.

    - Downloading PostScript Fonts on a GX System With the Apple Printer Utility

    When GX is installed, any PostScript fonts (often called Type 1 fonts) in the Fonts folder are converted to GX fonts, and the original PostScript fonts are copied to a new folder called Archived Type 1 Fonts which is created in the System Folder. If you want to download these fonts to your printer using the Apple Printer Utility, you must send the fonts in the Archived Type 1 Fonts folder, not the GX-converted versions in the Fonts folder. Downloading GX fonts that were not previously Type 1 fonts and converted by GX works correctly.

    - Removing Fonts From a Hard Disk Attached to a Printer

    This paragraph is relevant if you are using a printer that will have a hard disk drive attached to it. The LaserWriter 12/640 PS does not support a hard disk drive attachment.

    If a font is downloaded to both the printer's RAM and the printer's hard disk with the same name, and you remove the font on the hard disk, the RAM font will also be removed. If you remove the RAM font, the font on the hard disk will not be removed.

    LaserWriter 8 Printer Driver Version 8.4.1
    The software includes version 8.4.1 of the Apple LaserWriter 8 printer driver, which works with Apple LaserWriter printers. This section contains information about LaserWriter 8 and information on using it with several of the printers.

    - What's New in Version 8.4.1

    LaserWriter 8.4.1 provides improved functions and application compatibility.

    In LaserWriter 8.4 Get Printer Info or Change Setup can not be used when Connectix' Speed Doubler is also in the Extensions folder. LaserWriter 8.4.1 corrects this conflict with Speed Doubler.

    - Larger Print Area

    Some printers support both US Letter and US Letter Small paper sizes. To prevent text from clipping or wrapping to the next line on different printers, use US Letter Small. To get the widest possible margins from your printer model, use US Letter.

    - Using PostScript Fax

    PostScript Fax is an option for the LaserWriter Select 360, the LaserWriter 16/600 PS, and the LaserWriter Pro 810. If you use a PostScript Fax option with any of these printers, you should use LaserWriter 8f version 8.2.3f. PostScript Fax is no longer supported with LaserWriter drivers 8.3 and beyond. See the section "How To Get Updated Printer Software" at the end of this Read Me for information on obtaining LaserWriter 8f version 8.2.3f if you don't already have it.

    - Using Color Matching

    When ColorSync 2.0 is installed and the ColorSync Profiles folder contains printer profile(s), there are two options in addition to color/grayscale output:

    PostScript Color Matching/Printer's Default is the preferred color-matching choice. When you are printing to a PostScript Level 2 printer, and it is efficient to let the printer do most of the work, this option is a good choice.

    ColorSync Color Matching is an alternative color-matching selection. It invokes the ColorSync system software to perform color matching for the printed document, matching your monitor and printer's profile and sending the correct color information to the printer. With ColorSync Color Matching, most of the work is done by your Macintosh.

    - Here are some tips on using color matching:

    Color output will vary depending on the application you are using.

    Documents that use ColorSync 1.0 embedded profiles convert to the profile set up in the ColorSync 2.0 System Profile control panel.

    When you print with PostScript Color Matching selected and ColorSync 2.0 is not installed, the driver uses the Apple 13" RGB Standard profile.

    Application programs that generate their own PostScript may have problems color matching EPS or TIFF images correctly. Converting the image to a PICT file corrects the problem.

    - PPD Files

    The LaserWriter 8 driver uses PostScript Printer Description (PPD) files to determine the characteristics of the printers it uses. PPD files contain information about individual PostScript printers. For example, PPD files describe the paper-handling capabilities of printers: the number of paper trays, their capacity, and the paper sizes they handle.

    To take full advantage of your printer's features, you need to go through a simple setup procedure. When selecting your printer for the first time, or after installing an additional option, click the Create/Setup button in the Chooser. This procedure causes the LaserWriter driver to query the printer for its characteristics and associate a particular PPD file with the printer.

Document Information
Product Area: Printers
Category: LaserWriters
Sub Category: General Topics

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