TITLE
    PowerBook G3 Series: No Sound After Sleep
Article ID:
Created:
Modified: 		30724
8/24/98
12/7/00
TOPIC

    Sometimes after I bring my PowerBook G3 Series out of sleep, I notice that the sound no longer works. Why is this?

DISCUSSION

    Apple has discovered an issue where after sending or receiving a fax with FaxSTF, the sound will stop working after the PowerBook has been brought out of sleep if FaxSTF is set to answer calls.

    Workarounds:
    • Set FaxSTF to "Answer on never" in the Fax Browser settings.
    • After the issue occurs, put the PowerBook to sleep and then bring it out of sleep once again. The audio will start working again and will continue to work until the PowerBook has restarted and the problematic scenario occurs again.
    Apple is currently investigating the issue.

    It is normal behavior for the sound input to change to Internal Modem when coming out of sleep if FaxSTF is set to answer calls.

    Note: Macintosh PowerBook G3 Series computers should not be confused with Macintosh PowerBook G3 computers. Though the names are similar, there are significant differences. To visually identify which type of computer you have, close the display and inspect the display case. A Macintosh PowerBook G3 has a small, six-color Apple logo on the display case. A Macintosh PowerBook G3 Series computer has a large Apple logo on the display case that is not six-colored.

Document Information
Product Area: Computers
Category: PowerBook
Sub Category: PowerBook G3 Series

Copyright © 2000 Apple Computer, Inc. All rights reserved.