TITLE
    Apple DVD Player: Conflict If Servers Mounted at Startup
Article ID:
Created:
Modified:
30970
4/28/99
8/8/00

TOPIC

    This article describes an issue with Apple DVD Player that can arise when servers are set to automatically mount using the Chooser.

    Note: This issue has been addressed in Mac OS 9.


DISCUSSION

    If you use the Chooser to automatically mount servers at system startup time (using the checkbox next to the volume name), Apple DVD Player may not work after the next restart. Instead, you receive the error:

    "Apple DVD Player cannot open because the Apple CD/DVD extension is not installed or the DVD-ROM module could not be found. Open the Extensions Manager control panel and make sure the Apple CD/DVD extension is installed and enabled. You may have to reinstall Apple DVD Player. If you are using a PowerBook, make sure your DVD-ROM module is properly installed. (217)"

    This only happens with servers that require a name and a password.

    When this feature is used, a dialog is displayed early in the startup process which prompts you to enter your name and password for access to the server. However, this dialog keeps the CD/DVD driver from registering itself properly and makes the Apple DVD Player application think that DVD hardware cannot be found.

    To resolve the issue, open the Chooser and navigate to the server that is currently set to mount at startup. Turn off that feature by unchecking the checkbox next to the volume name in the Chooser. If you are currently unable to connect to the server(s) to uncheck this option, remove the AppleShare Prep file from the Preferences folder instead.

    To achieve the same behavior without creating the conflict with Apple DVD Player, drop an alias to the server in your Startup Items folder.

    Note: This issue has been addressed in Mac OS 9.

Document Information
Product Area: Mac OS System Software
Category: General OS
Sub Category: General Topics
Keywords: cnfg, supt

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