TITLE
    Mac OS 8.6: Apple Help Viewer 1.2.1 Fails To Open
Article ID:
Created:
Modified: 		31030
7/7/99
4/19/00
TOPIC

    This article explains how the name of the startup hard disk can prevent Help Viewer 1.2.1 from opening.

DISCUSSION

    Help Viewer 1.2.1, part of Mac OS 8.6, fails to locate the appropriate HTML-based help documents if the volume name of the startup disk or active System Folder contains the "&" (Shift+7) character. Removing the ampersand from the volume name resolves the issue.

    This issue is resolved in Mac OS 9.

Document Information
Product Area: Mac OS System Software
Category: Mac OS 8.6
Sub Category: System Software Components

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