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This document contains important information about Apple Network Assistant 4. Read it before you install the software.
DISCUSSION System Requirements for Administrator and Client Workstations - PowerPC processor or later - Mac OS 9 - Ethernet network connection (Some functions can be used with a modem.) Installing Apple Network Assistant 4 When you're ready to install the software, see the instructions in Chapter 2 of the Getting Started manual. If you are using Network Assistant 3.5 or 3.5.1, you can upgrade your workstations to version 4 by following the instructions in the "Upgrading" section in Chapter 2 of the manual or in "Upgrading Workstations" in the "Installing and Setting Up" section of Network Assistant Help, available in the Help menu. Managing Client Workstations Running Mac OS 8.1 through Mac OS 8.6 If you are using a previous version of Network Assistant and are running Mac OS 8.1 through 8.6, you can upgrade your Network Assistant client workstations to Network Assistant 3.6. The Network Assistant 4 administration application can manage both Network Assistant 4 and Network Assistant 3.6 workstations. However, some new features of Network Assistant 4 (hard disk reports, server schedule commands) are available only with Network Assistant 4 running Mac OS 9. IMPORTANT: Upgrade your Network Assistant workstations to version 3.6 only if you will be using Network Assistant 4 to manage them. Previous versions of the Network Assistant administrator application cannot manage Network Assistant 3.6 workstations. Installing Network Assistant 3.6 Client Workstation Software 1. Insert the Apple Network Assistant CD-ROM disc. 2. Double-click the Network Assistant 3.6.smi file. 3. Read the license agreement and click Agree if you agree to the terms of the agreement. 4. Drag the Network Assistant Startup extension to the Extensions folder in the System Folder on each client workstation. 5. Drag the Network Assistant Security application, version 3.6, to each hard drive. 6. Drag the old Network Assistant Security application to the Trash. Using Network Assistant to Upgrade Client Workstations to Network Assistant 3.6 1. Insert the Apple Network Assistant CD-ROM disc. 2. Double-click the Network Assistant 3.6.smi file. 3. Read the license agreement and click Agree if you agree to the terms of the agreement. 4. Use your current Network Assistant administrator application to gather the desired Network Assistant workstations. 5. Use the Copy and Replace command to copy the Network Assistant Startup extension, version 3.6, to the Extensions folder in the System Folder on the selected hard drives. 6. Use the Software Search command to find the Network Assistant Security application on the selected hard drives, and then delete these old versions. 7. Use the Copy command to copy the Network Assistant Security application, version 3.6, to the selected hard drives. 8. Restart the workstations. 9. Update your administration application to Network Assistant 4 by double-clicking the Network Assistant 4 installer. Using Apple Network Assistant 4 Internet Security IMPORTANT: Network Assistant lets you connect to workstations over the Internet using TCP/IP. Because Network Assistant may allow someone to gain access to your workstations from the Internet, you should change the Network Assistant password on all workstations to prevent unauthorized access to your workstations. Network Assistant uses UDP port number 3283 to communicate with the other workstations. If you have a firewall installed and you want to access workstations on your network from the Internet or workstations at other sites over the Internet, make sure you allow UDP packets with a port number of 3283 through the firewall. If you want to prevent access to and from the Internet, you can block port number 3283. The Network Address Translation firewall capabilities of the VICOM Internet Gateway prevent Network Assistant clients from communicating through the gateway. Computers on local or remote IP networks that are not using the gateway's Network Address Translation can communicate successfully. For example, a Network Assistant administrator can access workstations remotely by using the PPP dial-in feature of the VICOM Internet Gateway. Internet Config To use the Change Internet Settings feature of Network Assistant 4, you must have either Internet Control Panel version 1.0 or Internet Config 2.0 installed. Sleep and Wake Features To use the sleep and wake features of Network Assistant 4, you must have Energy Saver version 2.0.7 or later installed on your workstations. If you are experiencing problems using sleep and wake features, use Network Assistant's Sleep and Wake commands, not the workstation's Energy Saver control panel, to set sleep and wakeup times. Switching Color Depth If you switch the color depth of a workstation to millions of colors while you're controlling the workstation, you will lose control of the workstation. Performance If you experience decreased performance when using a mouse to control a workstation, try using keyboard equivalents instead. To improve performance while sharing, controlling, and observing workstation screens, it's recommended that you first use Network Assistant's Change System Settings command to set all shared screens to the same number of colors. Due to network bandwidth limitations, the selected machines must be set to less than millions of colors to use the "Send all screen changes" command. For best performance when sharing screens with multiple workstations, you should share workstations in the same zone. Control Strip For better compatibility, the Control Strip is not available on a workstation when it is being controlled by a Network Assistant 4 administrator. Appearance For better appearance while using Network Assistant, open the Appearance control panel and disable the font smoothing option or set the font size to 14 points. Scrolling If your cursor temporarily quits working when you're scrolling through lists (such as those in the Chooser), instead of clicking and holding the mouse button, click the mouse button only once without holding it down, or use the arrow keys to scroll through the list. AppleShare or AppleShare IP Server When restarting an AppleShare or AppleShare IP server, it's recommended that you select the "Let users save work" option rather than the Restart Immediately option. You cannot use Network Assistant's Rename Workstation command to rename an AppleShare or AppleShare IP server while the server is running. Copy System Folder You cannot copy the System Folder of a remote volume mounted on your Administration workstation. Turning On File Sharing Before using the Change Settings command to turn on file sharing on a workstation, make sure the workstation has the File Sharing software installed. Create a software version report to verify that the File Sharing software is installed on other workstations. Screen Security Applications If you are controlling a workstation and a screen security application locks your administration screen, you will not be able to enter the password to unlock the screen. You will need to restart your administration workstation. Some screen savers and games require more of the workstation's processing power. If one of these programs is open on a workstation, the workstation may appear unavailable in Network Assistant, or you may get a communication error when you try to send a command to the workstation. Changing a Workstation's Network Connection After changing a workstation's network connection or TCP/IP address, you need to restart the workstation so that Network Assistant can access it. Using Apple Remote Access You can use Apple Remote Access (ARA) to administer workstations remotely with Network Assistant. However, you cannot use Network Assistant to control a workstation connected through ARA. |
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| Document Information | |
| Product Area: | Apple Software |
| Category: | Apple Network Administrator Toolkit |
| Sub Category: | General Topics |
| Keywords: | specsht |
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