This article discusses a possible issue and solution when using the World Book encyclopedia CD-ROM with Multiple Users in the Limited and Panels environment.

Issue

When providing access to Limited or Panel users for the World Book application, included with some iMac configurations, some users may erroneously encounter the error: "No article updates are available" upon launch.

Solution

To prevent this error, place a valid copy of the "WB preferences" file in the Preferences Folder of each of the Limited or Panels users.

Follow these steps to create and copy a valid WB Preferences file to each user:

1. Log in as the owner

2. Launch and then quit the World Book application to create a valid preferences file

3. Open the System Folder on the hard drive and locate the Preferences folder

4. Open the Preferences folder and locate the file "WB Preferences"

5. While holding down the Option key, drag copy this file to the desktop

6. Open the Users Folder located on the hard drive

7. Open the folder of a user having access to the World Book application

8. Locate the Preferences Folder inside the user's folder

9. While holding down the Option key, drag copy the WB Preferences file from the desktop into this user's Preferences folder

10. You may see the error message stating "this file already exists...do you want to replace it?" Click OK.

For more information on configuring multiple users, consult Mac Help under the Help Menu.